Address: 25 Lower Bridge St, Chester, CH1 1RS, United Kingdom
Phone: +441244317330
Rating: 4.7
based on 322 reviews.
Food Quality
Pros:
"Excellent food and friendly staff."
"Food quality and portion sizes, wines and beers, fullest flavour decaf espresso I’ve ever had, atmosphere, staff very attentive and polite, service, location, EVERYTHING superb!"
"Loved the food."
"The food was really good. The pizzas amazing and we ordered also lasagna (extremely hot and tasty!)."
"The main kitchen at La Fattoria, produces fine tasting excellent quality Italian cuisine."
"The food is authentic and superb!"
"The food was absolutely delicious, the best Italian meal I've had in a long while."
Cons:
"Food was nice though and service was fast enough but I was put off in the beginning by the attitude we were shown."
"Not somewhere I would recommend, staff were rude, food is hit an miss."
"A prawn frusilli dish that was again, bland and tasteless."
"The food we ordered was bland and tasteless, just over salted."
"The lasagna was slop! Lucky to find meat in it! Worst I have ever eaten!"
"The chicken was chewy and tasted like it was out of a can of bad chicken soup."
"The pasta wasn't well cooked, the porcini risotto was overcooked and the pizza was chewy."
Service
Pros:
"The service was fantastic, such professionalism and great service."
"Staff were great friendly and helpful."
"Staff are very polite and accommodating towards guests."
"Wonderful attentive staff, but not overbearing."
"Great service and saw many locals dining here, and I can see why."
"The staff were very friendly and attentive, food was served quick."
"The staff are super friendly and accommodating. The service is exceptional."
Cons:
"The service was slow."
"Service very muddled."
"Wait for food was 50 mins which was a bit long to wait."
"Service could have been slightly more attentive as they missed an item off our order."
"We complained to the waitress that the minestrone soup wasn't very nice, she just laughed it off and walked away!"
"The service was little late. We had to wait for our mains about 40 mins after we’re done with our starters."
"Wow such lousy service. We walked in and waited to be greeted let alone given a table!"
Atmosphere
Pros:
"Really enjoyed the experience, especially the atmosphere."
"The atmosphere is electric."
"Good atmosphere. It was very crowded on a Sunday dinner."
"Plenty of atmosphere."
"The atmosphere perfect for an occasion."
"The atmosphere in here is something else altogether."
"The atmosphere felt authentic and was a real quality family restaurant."
Cons:
"On arrival the restaurant was loud and busy with people queuing outside."
"Atmosphere is boisterous with happy birthday every two minutes, but the staff make it special."
"It was very busy and hence very noisy inside but would return and would definitely recommend."
"Unfortunately I felt it's become so popular it's now too busy and felt a bit uncomfortable due to being seated near the entrance."
"It can be quite noisy as there is just one main room without any acoustic treatment."
"Its noisy, dark and very cramped."
"Very noisy, not a nice experience - I struggled to hear even the people sitting right next to me."
Pricing
Pros:
"Really good food at a reasonable price."
"Food is fresh, tasty and reasonably priced."
"The food goes without saying it was phenomenal and very reasonably priced."
"Had a beautiful meal with my family and when I received the bill it was a pleasant surprise to get great tasting food for a reasonable price in Chester."
"Gorgeous food, reasonably priced."
"The whole meal was just £50! An absolute bargain and an amazing experience."
"The prices were not expensive, around 10 each pizza or any main dish and drinks around 4-5."
Cons:
"Must make up the prices as they go hoping it won't be noticed as its so busy.... Lovely food pity they try to rip people off......"
"The prices is extortionate."
"The food was okay but it was really expensive."
"They are still charging restaurant prices for takeaways."
"The portions were shockingly small! Italians are famous for their huge portions. This isn’t very Italian of them."
"Very over priced."
"The zucchini fries portion was really small for the price too."