Piccolino Chester Reviews Summary

Food Quality

Pros:

• "Absolutely beautiful food, great service, higher end prices but not too expensive for quality of fresh produce."
• "Fantastic food, brilliant service, very fast from ordering to eating."
• "The food was absolutely delicious."
• "Delious food 😍 and a great vibe!"
• "The food was absolutely delicious and everything was served piping hot and very quickly!"
• "The starter of ribs were delicious. The meat fell right off the bone and straight into my mouth."
• "Great food and service."

Cons:

• "The steak we ordered, considering it was fillet was not great."
• "The food was over priced not great quality and very small portions."
• "The scallops were also bland and lacked flavour."
• "The salmon pasta dish was overcooked and under seasoned, mushy and tasteless."
• "The food was terrible. Parmesan was smell and taste like wet mop to floor."
• "Very, very average food for hugely inflated prices."
• "The Pizza I ordered lacked sauce and was therefore really dry."

Service

Pros:

• "The staff were brilliant nothing was too much."
• "The staff are fantastic. Great with the kids, very helpful and friendly."
• "The food was so delicious, and the staff couldn’t have been more attentive."
• "Cosmo is always welcoming and friendly!"
• "Friendly staff and good food but the portions are getting smaller!"
• "Service was quick, attentive and professional."
• "The staff were attentive and efficient."

Cons:

• "The first thing I picked up on was the attitude of the staff, most of them were very rude and came across as very arrogant."
• "This waitress was particularly rude."
• "Rude manager! I complained about my steak that was completely undercooked & it was cold in the middle then it came back it was well over cooked so I didn’t eat it."
• "The service wasn't warm and friendly after being shown to our table."
• "Nobody asked if everything was OK or if we needed further drinks, felt left and had to chase them for service."
• "Staff breathing down your neck to order quickly, looking very impatient."
• "The staff were unhelpful and arrogant."

Atmosphere

Pros:

• "Delious food 😍 and a great vibe!"
• "Once we were in the place was very busy and azzzz very sparkling atmosphere."
• "The atmosphere throughout the restaurant was fantastic."
• "Great character and atmosphere. Feels like you're in Italy."
• "The whole atmosphere is clean and hygienic without seeming like a clinic."
• "Great atmosphere, staff also very friendly and attentive."
• "The restaurant is lovely with a great atmosphere."

Cons:

• "Tables too close together, can hear everyone else’s conversation."
• "Food and service amazing, however tables very close to each other and can hear other people conversation that is a bit uncomfortable."
• "Because the restaurant was busy it was quite loud ... this wasn't overly helped by the music."
• "The volume of the restaurant was too loud to hear each other without raising our voices."
• "Atmosphere around.. I didn't even hear my partner because of screams and loudy chats drunken people."
• "It was far too noisy and due to the one out one in feeling of the place it felt very chaotic, not relaxing at all."
• "Table next to us were drunk and very disruptive, staff should have dealt with it better."

Pricing

Pros:

• "Absolutely beautiful food, great service, higher end prices but not too expensive for quality of fresh produce."
• "Higher end prices but not too expensive for quality of fresh produce."
• "The pricing is comparable to Pizza Express and the likes, so you don’t feel ripped off."
• "Reasonably priced given all the ingredients are fresh."
• "My Pizza Rustica was absolutely delicious and generously sized for a only a tenner."
• "Amazing food, reasonably priced given all the ingredients are fresh."
• "All three of us ate from the fixed menu, which we found reasonable value & off good quality."