Miller & Carter Brookmans Park Reviews Summary

Service

Pros:

• "Great service."
• "Our waitress, Hannah, was excellent, very knowledgeable about the steaks and wine and checked our food was good."
• "The staff were amazing very friendly and well presented."
• "Our waitress was really attentive and looked after us really well."
• "Hannah was our waitress and she was incredible."
• "Great atmosphere and service was outstanding."
• "Service was excellent and if you're worried about social distancing, that isn't an issue."

Cons:

• "The whole meal the waitress only came to the table once."
• "More serving staff needed."
• "Asked for the bill and was then left again for a further 20mins plus."
• "I’ve never had such a passive aggressive waitress serve us ever."
• "Unacceptable, my partner found a hair in her food, Jug off water was offered and then not brought to the table."
• "Sons 16th ruined by a rude, obnoxious waitress who had no regard for professionalism!"
• "The service was not great, the food poor to wait over 2 hours for a mediocre meal was disgusting."

Food Quality

Pros:

• "Fantastic food, drink and atmosphere."
• "Thoroughly enjoyed tonight's delicious dinner."
• "Food was very well cooked and presented."
• "The food quality was brilliant, everything was absolutely delicious."
• "Food was lovely, I had the black angus sirloin."
• "The food is always on point."
• "Food was very good."

Cons:

• "The food was on the table in less than 10mins, surprisingly the food was all cold."
• "The roast potato’s were hollow absolutely no potato in them at all and very very hard."
• "Tonight was the first time we were a bit disappointed with the steak."
• "Food was lovely, I had the black angus sirloin.. 70% was too chewy which was a shame."
• "Sauces: Dreadful. Very small amount and unpleasant taste and texture."
• "All the food came just warm."
• "I had a burger which was thin and tasteless."

Ambiance

Pros:

• "The environment was friendly, welcoming, and we had such a lovely evening."
• "Nice enough place, with a seemingly random dress code."
• "A nice relaxed atmosphere."
• "Place was busy and had a nice buzz about it."
• "It’s a great atmosphere so just sit back and soak it up with a drink of your choice!"
• "The atmosphere is lovely all the staff are professional yet friendly."
• "Lovely staff and atmosphere (Christmas decorations were up in October😀)."

Cons:

• "The restaurant was freezing cold."
• "We were alone in the restaurant in the quiet and felt like we had to finish our wine quickly."
• "Don't like the booths, the lights are in the way if you're sitting there."
• "Some aesthetic damage noticed in the area between the toilets and the restaurant but the actual toilets were clean."
• "The canned music was so loud that we could not have a business conversation."
• "However the music was turned off at 9.30 and we were made to feel like we were overstaying our welcome."
• "The only thing that let it down slightly were the toilets."