The Woolpack Reviews Summary

Food Quality

Pros:

• "The food was incredible! Definitely the highlight of the day."
• "The hunters chicken I chose was cooked to perfection."
• "Genuinely the best steak and ale pie I've ever had."
• "The food was delicious, they do not hold back on portion size!!"
• "I had the vegan roast, vegan Wellington. It’s unusual to find tasty vegan food, this was outstanding and I highly recommend it."
• "The food was amazing, all four of us cleared our plates."
• "Food was brilliant"

Cons:

• "food was shocking tasteless overpriced microwave food"
• "The gammon and chips it was so salty and fatty and the chips were that pale they had no taste."
• "We had gambas pil pil it was bland no garlic and no chilli and far to much butter"
• "Food wasn’t tasty. Chips were with 'fishy' side taste."
• "The gourmet burger was very dry and the fish and chips looked like a children’s portions."
• "The food is terrible. The lowest quality I have experienced in the last 30 years."
• "Sunday roast was disappointing, pork belly was so tough I couldn’t chew it, and the veg tasted like it was frozen veg not fresh."

Staff and Service

Pros:

• "The staff were extremely friendly and welcoming."
• "Excellent pub, terrific location, very friendly and helpful staff."
• "The staff are very friendly and nothing is too much trouble."
• "The staff were so busy but had so much energy and were so friendly."
• "Staff were incredibly friendly and helpful."
• "Professional service from start to finish 10 out of 10"
• "Staff very friendly and attentive."

Cons:

• "The customer service (or severe lack of), however, was disgusting."
• "Been treated extremely badly by a female from this establishment."
• "The waiting staff seemed young and inexperienced, so that's an area to improve."
• "It took a while staff to clear the tables and our bill had some one else's drinks order on it."
• "The staff although attentive and polite seemed quite understandably subdued."
• "The staff seemed incredibly disinterested."
• "the waitress service was bad they spilt cold drink all over the table"

Value for Money

Pros:

• "For great value and that feel-good feeling of being welcome, the Woolpack can and does exceed those so-called 'famous eateries' in many ways."
• "Lovely food, at a good price, and you actually get a portion of chips."
• "Good food and drink at a reasonable price."
• "the whole price for the food was reasonable"
• "Very very tasty and great value for money."
• "The food is delicious and very reasonably priced."
• "Excellent value."

Cons:

• "the drinks we found we a tad expensive we paid £4 for a coke each"
• "My husband had the gourmet burger and chips which was £15 a bit expensive and it was not a big portion."
• "The salt and pepper squid was tasty and well presented, however the portion size was underwhelming given the price point."
• "It is much more extensive, more upmarket and a tad pricier."
• "Just a tad on the expensive side."
• "Pint of fosters and half pint of inch cider £7.30p, seemed a bit pricey."
• "Slightly on the pricier side most meals costing over £15."