ODEON Beckenham Reviews Summary

Price

Pros:

• "At only £9 a ticket for the latest blockbuster you really can’t complain."
• "Went to see the new Spiderman movie for £6."
• "The staff are always nice and the cinema is definitely one I would recommend."
• "Prices are decent."
• "Cheap tickets if you have Meerkat movies! Easy to reach by bus, train or car."
• "Great local cinema, very good value, and plenty of screens."
• "excellent prices and well located for pre or post movie dinner/ drinks."

Cons:

• "I cant help but feel ripped off when I compare prices to view cinemas."
• "Over priced cinema compared to other odeon cinemas including central London branches."
• "So they can serve you low-quality foods for high prices, their sauce has changed compared to the way it was before, so cheaper quality produce for more profit."
• "The food is ridiculously priced £3.49 for a packet of munchies."
• "Ludicrously expensive, £14 for a drink and a snack!!"
• "V expensive drinks and snacks."
• "Expensive and unwelcoming. A drab and unwelcoming cinema that costs an arm and a leg."

Staff and Service

Pros:

• "the staff are always nice, and the ticket prices are excellent."
• "Staff were really friendly & helpful as usual."
• "The staff were very helpful. Even bringing our food to our seats as we have very small children."
• "The staff are normally lovely and helpful."
• "Staff very friendly and professional too."
• "Staff are friendly and helpful."
• "Staff were helpful and did not take long for our food and drinks."

Cons:

• "3 staff members all stood against the side wall chatting loudly and did not come forward to help people."
• "The staff member was EXTREMELY unhelpful and dismissive."
• "Appalling service, lazy, messy and extremely rude staff including management."
• "The staff at the tills seems very uninterested to work they and offered no help at all."
• "Some staff seem more interested in talking between themselves rather than serving customers."
• "Only criticism if there is one is lack of staff, usually only 2 or 3 people on duty."
• "She was very miserable and not welcoming at all!"

Cinema Quality

Pros:

• "The cinema sound quality was top class and picture was perfect."
• "Nice and clean with comfortable seating and a great atmosphere."
• "cinema is lovely and clean, the art deco is very nice."
• "Great cinema with good size screens."
• "Picture quality and audio were very good."
• "Good cinema, affordable prices, big screens."
• "The screens are large and offer an immersive viewing experience, while the sound system is powerful and crystal clear."

Cons:

• "Our initial impression as we walked in and through the foyer was that it needed a good vacuum because there was popcorn over the floor."
• "The seating was old and dirty, the seats are on a minimal incline so the heads of those in rows in front of you can interrupt your line of sight which I’ve not experience in another cinema."
• "As a cinema, we found it tired, dirty and poorly insulated as we could hear other films at quieter moments."
• "Tech problems too often either preventing the movie from playing as has happened to me twice or interrupting the movie while playing."
• "This place is aged and in need of a revamp. The place is tatty, seats are dirty, and the layout of the main screen is...well... unusual."
• "This places has been forgotten and is in dire need of refurbishment."
• "The building is a little old and tired, and the screens aren’t as good as other multiplex cinemas I have been too."