"Had the fantastic meat platter, the food was incredible!"
"The food was as good as I would expect for a chain restaurant like this."
"Kids meal came free with each main meal."
"The starters and the dessert were lovely."
"The food was fresh and gorgeous."
"The food was great. 'Nicely American' for want of a better phrase. Tasty and reasonable price."
"The food was excellent. Everyone in our group agreed."
"Really tasty food!! Chicken noodle salad was delicious even if a little spicy!"
Cons:
"The chicken in the burger was overly cooked, which made the taste bitter, very dry and hard."
"The mains wasn't for me it was undercooked, bacon too crispy and too much salad."
"Food cold and yet over cooked."
"The three burgers we ordered were definitely pre-cooked and reheated as they were tougher than leather!"
"Food was bland and not really hot when it arrived."
"Pretty poor quality food for the prices."
"The steak I wasn't happy too chewy had about half of it just left rest of the food."
Service
Pros:
"Our waitress Savannah was so helpful and efficient and always kept our drinks topped up, a true credit to TGI’s."
"The servers were great when they eventually arrived."
"The waitress that looked after us was great."
"It's a lovely place with very good service really polite and helpful staff."
"We were served by Zofia who was absolutely amazing! She was attentive helpful, caring friendly and understanding of our needs."
Cons:
"Booked a table for 7.30 had to wait half hour for table to be seated on opposite side a restaurant which was completely empty, so why the wait."
"Huge delays, the restaurant was freezing."
"Never in my life have I felt the need to write a negative review on a place because I can always empathise with people being short staffed or busy but this was particularly awful."
"Told to grab a drink at the bar where we were ignored for 10/15 minutes by the bar girl, until table was ready."
"Waitress was not very friendly...couldn't even muster up a smile for us."
Pricing
Pros:
"I'd go again but think it would have been a little overpriced had I not been able to use my blue light card."
Cons:
"Just a shame prices have increased so much due to cost of living."
"So opted for a 2-4-1 cocktail and was presented the bill for £16….for the cocktails."
"Doubled your cocktail prices!!! How can you justify charging £16 for cocktail when not that long ago they were only £8.50!!!"
"Great food, great service but shocking prices!"
"Also very expensive. The sweet potato fries were soggy."
"Very expensive for what it is though."
Atmosphere
Pros:
"It was busy and gave the restaurant a nice atmosphere."
"The place was very busy (and so quite noisy, hence only 4 out of 5 for the atmosphere)."
Cons:
"This place used to be buzzing. There was no atmosphere whatsoever and very few diners in the establishment."
"TGIs Sale used to be a very busy bar! Post covid it seems to have large quiet gaps!"