Denny's Reviews Summary

Service

Pros:

• "The service was great- the coffee was tremendous and the service was brilliant!"
• "Fortunately, we happened to be served by Matthew and Brooke, who were SO NICE to still let us have our meals FOR FREE."
• "We booked a table online and were seated immediately by a very welcoming waiter."
• "I recently had the pleasure of being served by an outstanding waitress at Denny's (Antonia)."
• "Super -tasty American dinner 🥞... Service is a bit slow (but very friendly)."
• "The staff waiting on the tables were outstanding and extremely helpful."
• "It was busy but we didn't have to wait for a table. Food and drinks arrived in good time and were delicious."
• "The staff are excellent, but the place is...well, it's very American."

Cons:

• "Waiters were not so much rude as instead being seemingly completely oblivious to their customers."
• "Very different to the Denny's I have been to in the states! The app wouldn't allow us to pay so we had to order at the service desk."
• "Would have been 5 stars, but the service was incredibly slow."
• "Walked in nobody around, had to ring bell for service."
• "What a terrible place waited 10 minutes ringing the bell for someone to show us to a table."
• "Very very long wait times for things as simple as a soft drink or water."
• "Staff did not take the finished plates so we ended up with hardly any room!"
• "We were shown to a table by a member of staff, 15 mins later no service or offer of a drink."

Food Quality

Pros:

• "The food was great- the coffee was tremendous and the service was brilliant!"
• "The food was quick and excellent service."
• "Portions were a proper North American size."
• "The food was very nice."
• "The food was delightful and sublime."
• "The food and service were good but it was absolutely freezing."
• "I ordered Slow-cooked Pot roast having been impressed by the imagery."
• "I've always had excellent service while I there."

Cons:

• "I have chosen the pancake, but it's not my cup of tea🙈 The one I tried was vanilla protein pancake."
• "My burger was fantastic and the bottomless coffee was welcomed."
• "I don't know where to start.... the food here is epic!"
• "Paid £40 for a meal and a drink for 2 people. It's dark as hell for a start."
• "The food took a very long time to arrive, I'm not sure the staff have the same umph about them."
• "Great new Value Menu, highly recommended."
• "The food was excellent - fluffiest pancakes, tastiest burgers and the best fries."
• "Food is not impressive either. Extremely disappointing! Will not return."