Everyman Oxted Reviews Summary

Seating

Pros:

• "So comfortable, twin seater sofas."
• "Seats are like sofas; plenty of room and leg space."
• "The seats (which are sofas) are comfy and large enough."
• "We had a really comfortable double couch to watch it from, with drinks brought to you."
• "Really nice cinema, very comfy sofas and a nice atmosphere meant you could focus on the film."
• "You can watch your chosen film sitting in a comfy armchair or 2 seater sofa."
• "The seating is on sofas and armchairs, so it's nice and comfortable and less crowded than most cinemas."

Cons:

• "Not the most comfortable seats."
• "The 'sofas' in the screen were quite small for two persons and not very comfortable."
• "The seats are not comfortable either, if you're a stocky person who works out this ain't the cinema for you."
• "The sofa was uncomfy with stupid cushions in the way."
• "Sofas was ok but not over comfy had to share a sofa with a total stranger !!"
• "Only slight negative was viewing from the first row on the upper tier was a bit uncomfortable as there is understandably a barrier in place which unless you're 6 foot or bigger may impede your view."
• "Got a bit of a stiff neck in the front row and would go further back next time!"

Service

Pros:

• "What a wonderful evening we had on Valentine’s Evening at Everyman Oxted! Thank you so much for making it extra special with the rose, chocolates and complimentary Prosecco."
• "The staff are very friendly."
• "Waiter service once you've sat down, so you can pay for your food and drink from the comfort of your seat."
• "The staff are friendly, the food is excellent and the experience while more expensive than your usual cinema is totally worth it."
• "The staff are very good and friendly plus the facilities are clean as well."
• "The staff could not have been more friendly and helpful."
• "The staff were (and have always been) exceptional with customers."

Cons:

• "The ordering process was ridiculous, prior to movie having to flag down a team member to place an order."
• "Disgraceful service tried to get in with my family and they refused to let us in."
• "Bar area is filthy."
• "Just a very unorganised business shame as the concept is good."
• "The service though was very poor."
• "Food was not good if fact terrible, place was dirty staff just standing around doing nothing which seemed odd."
• "Staff is very slow in serving."

Food and Drink

Pros:

• "Food good as usual and a real treat to have it delivered to your sofa."
• "They'll bring you food and drink (including alcohol to your seat) to enjoy while you watch the film."
• "Being able to have alcohol served and food taken into the cinema is a great benefit."
• "The best guacamole I’ve ever had, brought to my seat!"
• "They do a nice range of food and drink, which is delivered to your seat."
• "The food is top notch that includes catering for people with dietary requirements."
• "The food is superb despite being a cinema."

Cons:

• "No burgers are available so we had to rush out to eat elsewhere."
• "Had food which was a mistake as could not see it as to dark."
• "Food overpriced but wouldn’t mind if they actually were able to bring it to u throughout movie."
• "The cinema supply's you with cooked food such as pizza, chips, burgers... but they were worst chips I ever had."
• "Ordered the food, and waited for it while watching the film... it never came!!!!!"
• "Don't like smelling fried food, chips burgers etc delivered to people in their seats."
• "The guac could use some more salt, and the cocktails are all too sweet."

Ambiance and Experience

Pros:

• "Really cool way to see a film with friends."
• "Great revamp of the old high street cinema."
• "Isn’t much more than a normal cinema ticket and the experience is a lot better."
• "At the price it's a real treat, but well worth it and we will definitely be back."
• "It's a great size with lovely comfy sofas, the staff are always friendly and efficient!"
• "Seriously excellent customer service and makes an outing to the cinema a Seriously pleasurable experience."
• "This cinema really makes going to the movies a special experience."

Cons:

• "The problem with the venue after the refurbishment is that the material on the walls is shiny, this means that the screen reflects off it and keeps distracting you."
• "Screen was small and the speaker to the lower left of it rattled like a meth addict without a fix."
• "Hate the new refurb... used to love the place for what it was."
• "All-in-all a very overpriced experience that is not really worth the money."
• "For some reason the customers in the screens get top priority over customers wanting food and drink in the outside areas."
• "Totally ruined for the first 20 mins or so with staff coming in and out of the theatre with drinks and snacks for patrons, noisy, doors slamming and talking."
• "32 minutes of pompous, pretentious twaddle disguised as advertisements with a few irrelevant (to the movie we saw) trailers thrown in."