Fiji Skin Clinic Reviews Summary

Clinic Experience and Staff Friendliness

Pros:

• "A very friendly clinic where I was made to feel at ease."
• "Really warm welcome I received today."
• "I felt really good at clinic today, I had a skin consultation and we discussed about my concerns."
• "A very friendly clinic. I’ve attended three times so far and can’t fault it in anyway."
• "Visited the clinic today for a skin consultation/analysis today after seeing Fiji on Instagram. The ladies were very welcoming."
• "I always have a fantastic experience when visiting Fiji Skin Clinic. All the staff are all very warm and welcoming and make you feel at ease."

Cons:

• "Very rude and unprofessional people working in this clinic."
• "Writing this on behalf of my fiancé, this clinic blocks their customer from calling & messaging on WhatsApp for no apparent reason."
• "Really poor experience for our bridal party of 5, we organised months in advance and confirmed our treatment a week before."

Consultations and Treatments

Pros:

• "Beth was fantastic today, as a nervous customer she reassured me throughout whilst also being friendly and professional."
• "Had a consultation and photos taken. Kay was very knowledgeable and was able to advise me on the best treatment."
• "Laura is amazing. I went for a consultation to gain a better understanding of some skin concerns I had and what the options were."
• "I had the Hydrafacial Deluxe treatment, preceded by a skin consultation. Appreciate the attention to detail, tailored to personalised skin care routine."
• "I’ve had a course of 8 sessions of laser hair removal treatment at Fiji clinic with Laura who has been absolutely amazing!"

Cons:

• "I've been using Fiji for 5 months now and I have to leave a disappointing but honest review."
• "I originally enquired about colon cleansing, and I spoke to the lovely Kay over the phone who gave me loads of different options as I couldn’t go ahead with it due to a health condition."
• "I booked a brow tint/shape and a last lift and tint with Laura. I was a bit nervous about the lash lift as I’m not keep on my eyes being messed with but Laura make me feel at ease throughout and the treatment was absolutely fine."

Customer Service and Follow-up

Pros:

• "For the past few months I have been having laser hair removal on my face with Fiji Skin Clinic and have been happy with the service I have received."
• "Thank you again Team Fiji - such a lovely deluxe light treatment experience! As always I left the clinic feeling super revived and rejuvenated."
• "Visited today and had my 10 week environ skin review, Beth was very helpful and friendly."

Cons:

• "I contacted the Clinic by e-mail asking for the price of a particular face treatment and they do not want to disclose it unless we have a phone call."
• "Writing this on behalf of my fiancé, this clinic blocks their customer from calling & messaging on WhatsApp for no apparent reason."
• "I did treatment from them they are not professionals customer serve is very bad they always want to Sell their products."