Currys Reviews Summary

Customer Service

Pros:

• "Really efficient service and super friendly."
• "Staff in electronics department were so helpful and knowledgeable."
• "All staff were friendly, professional and showed me lots of respect considering my lack of technical ability!"
• "He spent quite a while showing me which I really appreciated. He was fantastic."
• "The lady who look after me was very kind and helpful."
• "Thank you to Graham (tvs/dvds) who was so helpful in his advice yesterday when we were looking for a dvd player for our needs."
• "My phone contract was up for renewal I'm the least tech savvy person, so Benjamin from the mobile phone section was a big help."
• "Staff aren't pushy just left me too it. Got what I wanted. Plenty of tech."

Cons:

• "The experience was poor and maybe she needs to visit the fountain of knowledge again."
• "Absolutely the worst customer service I have ever received."
• "Many staff are extremely rude and lack basic manners when interacting with customers."
• "The staff never seem to be happy to answer questions only ever want to push a sale."
• "A truly horrible experience. The most rude, insolent, inconsiderate, and unhelpful person works on the Returns desk."
• "Bought a laptop here wish I never did! The staff are rude and overly pushy."
• "Absolute snakes of a company. However, if you need a refund or change your mind.. Good luck!!"
• "Very bad service, I won't be using them again."

Product Availability and Selection

Pros:

• "However what I wanted happened to be in the sale and cheaper than elsewhere at the time."
• "I found one I liked and bought it and I'm very happy with it."
• "Bought a 65"lg g3 TV not what I went in for (dishwasher) but was thinking of buying a tv in the black friday sale."
• "Went in to have a look for an AIR FRYER and the sales person was very polite and friendly."
• "I went in this shop to buy a new fridge. I found one I liked and bought it and I'm very happy with it."
• "Excellent choice of products, very helpful and caring staff."
• "Curry's mega store. Very large store with lots of tech from camera, smart watches, tablets, pcs."
• "Went to currys with a faulty electrical item, within 2 minutes met the manager, he was the most helpful person I've ever met."

Cons:

• "Some of the appliances though in there are more expensive than elsewhere and it pays to shop around."
• "Access can be a pain with the new road layout, parking isn't too bad though."
• "The store had inexperienced staff to answer questions."
• "Visited here during the black friday sales as I was on the lookout for 2 new Samsung TV's specifically 2 x 2023 43” QN90C Neo QLED 4K HDR Smart TV."
• "The staff are very friendly and helpful here and helped us figure out which tablet to get for a family member."
• "Good deal on Samsung tablet. Good price, nice item."
• "Checked on line for availability of item, shown as available. Travelled 25 miles to the store, got to store to find none in stock."
• "Nice bright clean store knowledgeable staff and a large selection of electrical items we went in for a washing machine but there were none available to collect in store."