Address: 343 Kennington Rd, London, SE11 4QE, United Kingdom
Phone: +442077938866
Rating: 2.3
based on 155 reviews.
Delivery Time
Pros:
"However I ordered online and asked for it to be delivered at 1830 (which it was)."
"Pizza prepared and ready for collection swiftly and efficiently."
"Had a great experience 2 weeks ago. Spoke to Usman who delivered to me although I can not do it online. Speedy service and good food."
Cons:
"When the order finally arrived 4 and half hours after placing it, there was only a drink and no ice cream."
"Terrible service, waited over an hour and a half after ordering online only to be told they couldn’t deliver and I would have to collect."
"Utterly terrible. Food took 3 hours to arrive and the branch wouldn't answer the phone at all."
"The delivery took 2 hours and instead of pineapple on my pizza, it was covered in slimy mushrooms contaminating the whole pizza."
"Food took 2 hours to arrive; we called the shop numerous times over that time and no one answered the phone once."
"Order took nearly 3 hours to arrive."
"Waited over two hours for a simple pizza order when at the point of order was informed it would be 30-35 minutes."
Customer Service
Pros:
"Customer service on arrival was first class, was attended to as soon as I stepped foot in the shop."
"Staff were really friendly, wishing me a good day and having the hot pizza ready on time."
Cons:
"This place takes rude and terrible customer service to a new level!"
"Called the store and an extremely rude man told me that if I need my food I should go there and collect it and that they can't help me further."
"Terrible terrible terrible. Wish there was a way to give no stars. They have the worst customer service ever!"
"Today Wednesday at 6:08pm just finished a phone call with a lady with the worst customer service."
"Will not be using this branch again, very poor customer service from manager."
"The girl who was attacked did try and remain professional at least."
"Rang them and the manager basically accused me of trying to cheat them."
Food Quality
Pros:
"I haven’t liked this Pizza Hut for a long time but since the shut down their quality in baking has improved a lot this is my second time ordering pizza from them, last week Friday and today and the pizza taste well cooked and presented well."
"Food was piping hot and tasted amazing."
"Ordered a veggie one which was fabulous, as you can see loads of vegetables that were cooked to perfection."
"The pizza was hot, cheesy with loads of flavour - Delicious!!!"
"Great pizza and great service."
"Ordered A gluten free pizza and 2 side salads. The pizza was great!"
"My pizza was great, Dishent’s team served me promptly and cooked it well done as I asked for."
Cons:
"The dough was soggy and undercooked I had one slice and felt sick."
"Eat from their delivery once and will never try it again the food was like it has stayed one week there very cold."
"The food came in a decent time HOWEVER freezing cold."
"The whole pizza was soft. Went straight in the bin."
"The box was wet and the pizza ICE COLD."
"Pizza came 2 hours after ordering and came raw."
"Food was cold like stone, boxes absolutely collapsed coz the pizzas soaked trough."