Address: Wellington Rd, Newport, TF10 9EJ, United Kingdom
Phone: +441952820469
Rating: 4.3
based on 121 reviews.
Staff and Service
Pros:
"Super friendly staff, really welcoming."
"The staff are friendly, it is such a relaxed dining experience."
"Lovely pub, very well appointed with a nice atmosphere and friendly helpful staff."
"They seemed to be short staffed but coped well and were lovely nothing was too much trouble."
"Nice people who run it who would do anything to make your visit enjoyable."
"The staff really went out of their way to make sure our group (nearly 20) were well looked after."
"The staff were very friendly and were exceedingly accommodating to our group's menu change requests."
Cons:
"The two young people appeared uninterested in their customers' needs."
"Service was a lil slow regarding the drinks."
"Service was terrible, ordered drinks 20 mins later we got then, food took another 45 mins when it came out no caramelized onions."
"Waitress tried to take the drinks order before we even got to the table."
"After been shown to our table & getting a drink we waited 30 minutes & still nobody had come to take our order."
"The service was terrible only because there were only 3 staff to look after both the bar & wait all the tables in a packed pub."
"We were not allowed to approach the bar but instead asked to stay in our seats for table service."
Food Quality
Pros:
"We had a very nice meal of steak & fries with a side order of lovely homemade onion rings, served on hot plates."
"The pork was lean and very tender and it was attractively presented."
"Food was delicious and service great too."
"The sunday roasts were wonderfully cooked, I particularly enjoyed the duck confit croquettes."
"Fantastic food - Sunday lunch for four. Just couldn't have cooked it better myself and the staff were so helpful."
"The food was lovely and was just right for the occasion as we didn't want a full meal however nobody went home hungry."
"The food is very tasty and great value for money."
Cons:
"Food was nice enough but not really warm."
"The meals were not cheap and certainly not cheerful."
"The burger was by far and away the worst I've ever had - I've genuinely had better from burger vans."
"The bowls of fries were swimming in grease."
"The roast beef was very fatty and unable to eat any."
"Food not as amazing as expected. Home cooked chips turned out to be wedges."
"Risotto very bland and overcooked."
Ambiance and Atmosphere
Pros:
"This place came as a very pleasant surprise, my friends and I arrived on a whim in the middle of a long journey."
"Their was live music and the atmosphere was good, not too noisy or crowded."
"Clean restaurant with a contemporary feel."
"Everything about it was outstanding."
"Lovely old pub aesthetically decorated as a gastro pub but still retaining its original charm, food and service is excellent."
"Although quiet, there was a nice atmosphere."
"A lovely location with a very calm and enjoyable atmosphere."
Cons:
"Pleasant enough inside, although very loud as 99% of the materials are wood so sound bounces/travels."
"Just generally wouldn't make the effort to return, sorry."
"Disappointing service and pub practically empty so no atmosphere."
"The atmosphere was very flat."
"Music was a little loud, we asked if they could turn it down, which they did for about 10 minutes but it gradually was turned up again."
"This place seems to have gone downhill."
"The lack of interest, enthusiasm and nice atmosphere were non-existent."
Value for Money
Pros:
"They do a half price on all mains on a Monday night which is terrific value and always well subscribed, booking is recommended to avoid disappointment."
"Overall it's good value for what you get and the portions are generous."
"Drinks and food are on the pricey side for what they are, however Mondays is half price mains, which is a bargain."
"Food was amazing too perfect portions really good value for money!"
"The food was all freshly cooked, not microwaved and all three of us thoroughly enjoyed the food that we ate."
"Reasonably priced."
"Booked a buffet for my mums 80th Birthday. The venue was perfect, the staff could not be more accommodating and the food was delicious."
Cons:
"The meals were not cheap and certainly not cheerful."
"Desserts were lovely, though a little pricey I thought at seven pound a slice of tart."
"Only criticism is that estrella is a little expensive at £5.60."
"Value for money poor - Rump kebab was really small, would have been better with a steak."
"Drinks not included in the afternoon tea were reasonably priced as well."
"Not exactly value for money for some rice and chicken."
"The prices are extortionate for the quality of the food and the portions."