The Last Inn Reviews Summary

Category: Gastropub

Address: Wellington Rd, Newport, TF10 9EJ, United Kingdom

Phone: +441952820469

Rating: 4.3
based on 121 reviews.

Staff and Service

Pros:

  • "Super friendly staff, really welcoming."
  • "The staff are friendly, it is such a relaxed dining experience."
  • "Lovely pub, very well appointed with a nice atmosphere and friendly helpful staff."
  • "They seemed to be short staffed but coped well and were lovely nothing was too much trouble."
  • "Nice people who run it who would do anything to make your visit enjoyable."
  • "The staff really went out of their way to make sure our group (nearly 20) were well looked after."
  • "The staff were very friendly and were exceedingly accommodating to our group's menu change requests."

Cons:

  • "The two young people appeared uninterested in their customers' needs."
  • "Service was a lil slow regarding the drinks."
  • "Service was terrible, ordered drinks 20 mins later we got then, food took another 45 mins when it came out no caramelized onions."
  • "Waitress tried to take the drinks order before we even got to the table."
  • "After been shown to our table & getting a drink we waited 30 minutes & still nobody had come to take our order."
  • "The service was terrible only because there were only 3 staff to look after both the bar & wait all the tables in a packed pub."
  • "We were not allowed to approach the bar but instead asked to stay in our seats for table service."

Food Quality

Pros:

  • "We had a very nice meal of steak & fries with a side order of lovely homemade onion rings, served on hot plates."
  • "The pork was lean and very tender and it was attractively presented."
  • "Food was delicious and service great too."
  • "The sunday roasts were wonderfully cooked, I particularly enjoyed the duck confit croquettes."
  • "Fantastic food - Sunday lunch for four. Just couldn't have cooked it better myself and the staff were so helpful."
  • "The food was lovely and was just right for the occasion as we didn't want a full meal however nobody went home hungry."
  • "The food is very tasty and great value for money."

Cons:

  • "Food was nice enough but not really warm."
  • "The meals were not cheap and certainly not cheerful."
  • "The burger was by far and away the worst I've ever had - I've genuinely had better from burger vans."
  • "The bowls of fries were swimming in grease."
  • "The roast beef was very fatty and unable to eat any."
  • "Food not as amazing as expected. Home cooked chips turned out to be wedges."
  • "Risotto very bland and overcooked."

Ambiance and Atmosphere

Pros:

  • "This place came as a very pleasant surprise, my friends and I arrived on a whim in the middle of a long journey."
  • "Their was live music and the atmosphere was good, not too noisy or crowded."
  • "Clean restaurant with a contemporary feel."
  • "Everything about it was outstanding."
  • "Lovely old pub aesthetically decorated as a gastro pub but still retaining its original charm, food and service is excellent."
  • "Although quiet, there was a nice atmosphere."
  • "A lovely location with a very calm and enjoyable atmosphere."

Cons:

  • "Pleasant enough inside, although very loud as 99% of the materials are wood so sound bounces/travels."
  • "Just generally wouldn't make the effort to return, sorry."
  • "Disappointing service and pub practically empty so no atmosphere."
  • "The atmosphere was very flat."
  • "Music was a little loud, we asked if they could turn it down, which they did for about 10 minutes but it gradually was turned up again."
  • "This place seems to have gone downhill."
  • "The lack of interest, enthusiasm and nice atmosphere were non-existent."

Value for Money

Pros:

  • "They do a half price on all mains on a Monday night which is terrific value and always well subscribed, booking is recommended to avoid disappointment."
  • "Overall it's good value for what you get and the portions are generous."
  • "Drinks and food are on the pricey side for what they are, however Mondays is half price mains, which is a bargain."
  • "Food was amazing too perfect portions really good value for money!"
  • "The food was all freshly cooked, not microwaved and all three of us thoroughly enjoyed the food that we ate."
  • "Reasonably priced."
  • "Booked a buffet for my mums 80th Birthday. The venue was perfect, the staff could not be more accommodating and the food was delicious."

Cons:

  • "The meals were not cheap and certainly not cheerful."
  • "Desserts were lovely, though a little pricey I thought at seven pound a slice of tart."
  • "Only criticism is that estrella is a little expensive at £5.60."
  • "Value for money poor - Rump kebab was really small, would have been better with a steak."
  • "Drinks not included in the afternoon tea were reasonably priced as well."
  • "Not exactly value for money for some rice and chicken."
  • "The prices are extortionate for the quality of the food and the portions."

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