Spa & Massage Belsize Park Reviews Summary

Cleanliness

Pros:

• "The room was very clean."
• "The salon itself was calming, and especially important very clean."
• "The place is nice and clean and very well located."
• "The space was also clean and right in front of the tube station."
• "The environment is very clean and relaxing."
• "This place is so clean."
• "Always great treatments in a lovely calm and inviting environment."

Cons:

• "The room smells and the towel are so old."

Staff and Service

Pros:

• "The therapists are lovely."
• "The business is very efficiently run."
• "All of the masseuses are very professional."
• "From first entering to leaving after, I was made to feel really welcome, with super friendly staff."
• "The reception team are always so friendly and helpful!"
• "The dedication from the staff is genuine."
• "The staff is professionally trained, welcoming."

Cons:

• "The Main Boss or the Manager needs to be aware of how the staff treat customers."
• "Sometimes there good sometimes they are rude seeing to some customers complementary and some need to pay even its £5."
• "The way how she answered to me when i was booking it was so unprofessional."
• "When complaining about a treatment never heard came back and asked why but someone will be intouch with you until today no one did."
• "She kept asking for my opinion and feedback but get defensive when I give my feedback."

Massage Experience

Pros:

• "Had the pleasure of a 60 minute full body massage at the Belsize Park location."
• "It was the best massage 💆‍♀️ I ever had."
• "The massage was excellent."
• "No matter which masseur I have, the massage is always perfect."
• "After a massage with Voica, you will be walking on air."
• "Amazing deep tissue massages."
• "The quality of the massages is unparalleled."

Cons:

• "Unfortunately I did not enjoy the thai massage I received at all, it was too rough, painful for me at times."
• "But unfortunately I did not enjoy the massage."
• "I would have liked to have the session equally split between lower and upper body, i felt there was not enough focus on legs."