Address: 146 Brompton Rd, London, SW3 1HX, United Kingdom
Phone: +442039727989
Rating: 4.0
based on 240 reviews.
Atmosphere & Decor
Pros:
"A Beautiful, elegant and cosy place to dine."
"First of all, the cafe is very well designed! Lovely place for some instagrammable pics…"
"The interior is really pretty too."
"Very nice decor inside."
"This is such a pretty cafe, the interior is gorgeous."
"The interior and the food was very aesthetically pleasing, the decor was beautiful and seating was comfy and cosy."
"Interior is fabulous, seems like a go to place for the social media types."
Cons:
"This place is cold and has a cold atmosphere."
"The decor looked very dated."
"The place is fake posh as it looks nice but when you look properly you see the cracks in the place."
"Restaurant looking old and extremely tired. Needs a thorough CLEAN and revamp."
"The floors were also dirty."
"The cafe looks pretty, but it’s dirty."
"They are trying to look cute and Instagrammable but instead it just looks tacky and cheap."
Service
Pros:
"The service was very nice and the place is amazing."
"The other staff members were genuinely courteous and accommodating."
"The staff did offer to make another however I wasn’t interested in this and ended up taking the item off of the bill instead, so situation was remediated."
"I want to thank Daisa, Debora and Rayhan for the amazing service."
"Service was quick, very nice coffee."
"The staff were super polite and incredibly generous!"
"Love the service here, Louis was attentive to me and my little girl."
Cons:
"Horrible service. Staff rude and don't care about customers."
"Didn't get milk with my breakfast tea."
"We felt uncomfortable after our payment was made as two members of staff kept looking over at us."
"We were left waiting over half an hour for someone to come and take our order."
"The customer service was not great."
"Service was so poor, staff on their laptops hanging around."
"The staff was rude and very uninformed of how to work in a restaurant."
Food Quality & Pricing
Pros:
"The food was lovely and atmosphere and setting was lovely!"
"Visted today with my friend, for the first time and had a lovely time. The caprese sandwich was very tasty, but the coffees were just delicious!"
"Beautiful interior, very nice food and presentation."
"I personally recommend the Rose and Pistachio flavoured hot chocolate, along with the Nutella Chapatti."
"Food was delicious and service was quick."
"The food was amazing."
"The food was very tasty and looked like great."
Cons:
"Prices were a little steep but due to the location plausible."
"Food was ok, good but definitely overpriced."
"The chicken was very plain, bland and dry, the waffle was okay."
"Poor food quality... Extremely over priced for what is being served."
"The food looks amazing but unfortunately the taste doesn't come with it."
"The food does not have any particular taste, below average so the food presentation does not really compensate it."
"Really really poor quality food. Overcooked and rubbery eggs and dishes lacking in salt."