Auchingarrich Wildlife Park Reviews Summary

Animal Interactions

Pros:

• "You can pet rabbits and guinea pigs, looking at farm animals and play crazy golf!"
• "Staff are friendly, loads of animals to see and the best part is you can interact with most of the animals."
• "Children can touch, feed and pet some animals."
• "Got really close to the animals, my girls loved the little petting zoo section with Guinea pigs etc."
• "Being able to go into the animals spaces and spend time with them (especially the goats!) was the icing on the cake."
• "Highlights were feeding the meerkats, strokable lemurs, and petting/handling new born chicks."
• "The handling part was nice, we got to touch a guinea pig and a tortoise."

Cons:

• "Unfortunately we came on a very rainy day so dont feel I can give a very accurate review."
• "Staff in the cafe were rude and my 8 year was looking for help for injured animal and no one to help."
• "Walk through for the wallabies was shut. The walk through for the pygmy goats was open, but there was no goats. No birds in the aviary."
• "Also, was disturbed by the farm dogs running wild around the campsite and large pond walking area which stinks of dog poo."
• "Do not feed the animals your own food."
• "Seems like Covid has taken its toll. There are not as many different animals as previously."
• "Unfortunately we encountered a young person driving in a motorised go cart type vehicle on the paths on which we were walking."

Staff and Service

Pros:

• "Kevin and his staff were wonderful!"
• "The staff were wonderful, friendly, nothing was a bother for them."
• "Staff were knowledgeable and took time to tell you about the animals and their personalities."
• "The member of staff at the shop was very helpful and kind, and answered any question we had."
• "Staff are very good and engage with visitors."
• "The staff are welcoming, knowledgable and as attentive to guests as they are the animals."
• "All staff we met were enthusiastic and friendly and welcoming."

Cons:

• "Very dissatisfied with my recent visit. Since the new owners took over the place has gone rapidly downhill."
• "Furthermore, the staff didn't seem to know or care about how to treat their customers."
• "The shop had lots of empty shelves and the staff in the cafe didn't seem to know what they were doing."
• "Staff looked unhappy and the cafe was really terrible and overpriced."
• "None of the friendly faces that used to greet you on arrival, most seem to have been replaced with staff that look like they don't want to be there."
• "The young girl behind the counter was not interested and didn't even pretend to be."
• "Would give a 0 star review if I could. The new owners are nothing but money grabbing liars who love to desecrate a decades old pet cemetery in hope of profit."

Facilities and Accessibility

Pros:

• "There are also a number of play areas both outside and inside. These are clean and well maintained."
• "Two soft play areas and a play park to keep little ones entertained."
• "Family friendly and thoughtfully laid out so that kids can have fun in their own spaces."
• "Picnic area nice and clean."
• "It was accessible for me as someone with reduced mobility."
• "Good toilet facilities, fragrant with perfumed candles."
• "Toilets clean and well maintained."

Cons:

• "All of it is outdoors and some parts are not wheelchair accessible due to the rough surface."
• "Only downside was not wheelchair friendly, needing better paths."
• "The only thing is the crazy golf, it has not been levelled when installed just dumped on the uneven ground so it's frustrating for the kids playing it as the ball just runs away."
• "The cut jaggy grass is a problem."
• "Bins weren't emptied no dish washing facilities."
• "Tent pitches surrounded by jaggy nettles compost toilet only available no showers."
• "The pavements hadn't been gritted at all and were very slippy. Especially with it being built on a hill. It's not very accessible for people with disabilities."

Food and Dining Experience

Pros:

• "The food in the cafe is lovely and fresh."
• "They do the best veggie burger I’ve had out and about."
• "The restaurant provides beautifully prepared and presented food."
• "Good selection of sandwiches prepared by the ladies and served with crisps, potato salad, coleslaw and nicely dressed rocket."
• "The cafe is a great area to relax with some good food."
• "Delicious and well- priced food in the cafe with gorgeous views."
• "The food was absolutely excellent and of a quality much higher than I'd expect from a wild life center."

Cons:

• "The restaurant is a bit expensive but not bad value for money."
• "That coupled with the café prices, which were enough to make us leave (£17 for burger and chips, £10 for hotdog), your local petting park at Alton Towers prices."
• "Only downside was that we were unable to purchase any hot food as the kitchen had been overwhelmed by number of visitor's requiring food."
• "The café is now much reduced to very basic choices and very, very overpriced for what it is."
• "Food in the restaurant used to be amazing but the Mac and cheese was awful."
• "The grass was just freshly cut Kept getting splinters in my feet the food in cafe was so expensive."
• "Very disappointed on our recent visit, with both the standard of service and the quality and range of food offered in the cafe."

Overall Experience

Pros:

• "Genuinely one of the best days out we have had, and we will most definitely be returning."
• "This is a fab place to take the kids."
• "The camping experience was great - so ideal for families."
• "I would definitely recommend this park/camping and stay here again😀"
• "Highly recommend this wildlife park as a day out for adults who love animals!"
• "Fantastic place. We all really enjoyed the day out with plenty to do, lovely scenery and very friendly staff."
• "What a fabulous family day out. Lots to see and do, the animals are well kept and look happy."

Cons:

• "Danger! We visited yesterday... I was shocked to see it's mouldy, see photo 4. It's mouldy even though it's still in date."
• "Awful visit. Things aren’t open, things were unsafe."
• "First time visiting here. Whilst it was OK and nice I don't think it represented value for money."
• "Disappointing as I had high hopes for this place."
• "What a poor do! Wasted day, we found a very small amount of wildlife with empty and overgrown enclosures very disappointing that we paid a large amount for what filled 15 minutes."
• "We used to love coming to this park, but since the new owners more & more unacceptable things have been happening."
• "Would give a 0 star review if I could. The new owners are nothing but money grabbing liars who love to desecrate a decades old pet cemetery in hope of profit."