Immersive Gamebox - Manchester Arndale Reviews Summary

Staff Service

Pros:

• "Fina, Eli and a lovely gentleman with dark curly hair were all amazing - very friendly, super helpful and informative."
• "The staff are so friendly, I think I’ve met most of them at this point and honestly cannot do enough for you!"
• "I loved the experience! Francis and the girls were super nice and friendly!"
• "Matt was amazing! He made the experience really good and went above and beyond."
• "Wonderful staff, helped with the booking as we chose the wrong location. Fun game as well."
• "Francis was a lovely host for our first visit, as a couple we played Squid Game which was 6 different rounds of interactive challenges."
• "We played the ghost busters experience, it had good puzzles and was easy to follow, a truly incredible experience Eli was wonderful."
• "Really good fun and friendly staff. It far surpassed my expectations. Great family fun. Caitlin was amazing super helpful."

Cons:

• "The guy who was checking us in explained that it was a bit of a manic day due to staff sickness, so our instructions felt very rushed."
• "Poor customer service. Tried to resolve an issue regarding gift vouchers."
• "We were late due to traffic but they still managed to accommodate us. We played Psychedelic Mansion, which featured lots of mini games."
• "The girl that was working wasn't so friendly...we went at 19:00 and she immediately said...We close at 20:00 !!! We felt uncomfortable."

Game Experience

Pros:

• "Love that you can have drinks ordered in the gamebox, and the actual games are so much fun too!"
• "They have the best variety of games there really is something for everyone!"
• "Great activity, staff are helpful and guide you through efficiently and let you crack on."
• "We really enjoyed the experience! We chosen angry bird and we especially loved the part in which we had to collect eggs!"
• "First time and had a great time, will be coming back to try out each of the other games."
• "We booked Immersive Gamebox for my Son's 16th birthday, it was just the 2 of us and we did choose a particularly difficult game for our first visit."
• "Playing the games was so much fun and I must admit very competitive too!"
• "A great half hour experience with a 6 and 8 year old. Played the junior bundle experience and they had so much fun."

Cons:

• "We did the squid games one and it was really fun however it could be a bit better, some of the games needed better explanation."
• "Went with a friend. It was expensive for the time spent (£60 nearly for two people for an hour)."
• "Overall good experience. £60 for two people is a bit expensive for 60 minutes though."
• "It’s undoubtedly funny and something to try at lest once in a lifetime however it’s definitely pricey… £40 for 30 minutes only 3 of us."
• "Not for us, personally I found it an absolute borefest, glitchy and frustrating."
• "The puzzles and gameplay elements were very quite repetitive, though it does pick up at the end with a fun sequence."
• "Though there are some key issues with the game we played... it's extremely noticable when the game is projected onto 4 walls and breaks a lot of the immersion."
• "Was very fun and I enjoyed my time here playing squid game. HOWEVER, was it worth £26? No."

Booking and Facilities

Pros:

• "Booking is essential as the place is very popular, and if you book your next visit in advance when there, you get a very good discount."
• "All facilities were clean and well kept, we were very impressed."
• "We received a clear explanation on how the game box worked and could even order drinks to the room with the touch of a button."
• "They have lockers for your belongings."
• "We received a clear explanation on how the game box worked and could even order drinks to the room with the touch of a button."
• "We had booked one game type but when we arrived the staff member assessed our group and suggested we would enjoy a different game type instead."
• "We had a great time and would definitely be back to try out the other games. Would highly recommend."
• "Celebrated my husband's birthday in style, by getting repeatedly almost killed in Squid Game and being chased by ghosts around a labyrinth."

Cons:

• "It's an interactive game so you are moving around and it's good in that sense. Can feel a little pricey to be honest as we paid around £50 for 2 people."
• "Also highly recommend buying your tickets in advance."
• "Having made a reservation for 7pm, and arriving a mere minute later at 7:01pm, we were informed that our tardiness precluded us from partaking in the game we had originally selected."
• "Despite having paid for a full hour, our experience was truncated to 45 minutes. We were compelled to engage in a game of their choosing."
• "We were late due to traffic but they still managed to accommodate us. We played Psychedelic Mansion, which featured lots of mini games."
• "The girl that was working wasn't so friendly...we went at 19:00 and she immediately said...We close at 20:00 !!! We felt uncomfortable but decided to stay."
• "Definitely recommend booking in advance, we didn't book I'm advance but got there nice and early."
• "We were booked in on a quiet Monday morning. We had booked one game type but when we arrived the staff member assessed our group and suggested we would enjoy a different game type instead."