Longleat Safari Park Reviews Summary

Animal Encounters

Pros:

• "The animals are just incredible and so well looked after."
• "The VIP experience gets you right up close to all the animals."
• "We loved how close up you can see the animals."
• "Feeding the deer from your car was fun."
• "The drive through safari is fun especially getting to feed the deer from your car."
• "The monkey drive was a funny one and not to be missed."
• "The monkey drive through, they were so cute as they climbed up the cars and were jumping around."
• "We had the best day out! Dean on the jungle cruise started our day with many laughs."

Cons:

• "I was disappointed not to see as many animals as to when I watched animal Park back in the day."
• "We were disappointed that we couldn’t look around the hose as when we went to the door we were greeted abruptly."
• "We avoided Monkey Mayhem (justifiably so as we saw at least 2 cars with wrecked rear wipers)."
• "It was a bit busier than a normal weekday visit, but we still didn't have to wait too long for different things."
• "I went here thinking it would not be like a zoo, but it really was. The animals best interests are not prioritised here."
• "The drive through safari is fun especially getting to feed the deer from your car but there are a number of animals which are still behind cages."
• "We were advised to avoid the monkey enclosure as they tend to destroy your car which was a shame."
• "Avoid the monkey section if you want your car to still be intact!"

Value for Money

Pros:

• "The tickets per purchased before hand and I thought £40 per person was expensive. Turns out it’s really great value for money."
• "Great value for money. The boat trip was a highlight."
• "£40 entry is very expensive when taking a family, £25-30 is probably the right range."
• "Wow. Absolutely outstanding. Even at £40 this is still worth it."
• "We love coming here. This is our place to go to on our way to Devon/Cornwall."
• "It is expensive but was well worth it. We had a very full day."
• "The place to go if you are in the area. Offers an amazing close and sometimes interactive experience with the animals."
• "Having visited noahs Ark (bristol), Midlands Safari Park, Puxton Park, and chessington all within the summer holidays, I feel I am in a great position to critique longleat. Now it was the most expensive, but in my opinion best value."

Cons:

• "What I have to moan about (other than the initial cost of entry) are the toilets, they are in very limited supply."
• "Food is overpriced, so bring your own, plenty benches around."
• "expensive with large queues and bleak weather wasn't good."
• "What could be better than 10 Lions once - 10 Lions TWICE. Anyway, it was great - well worth the trip."
• "The animals best interests are not prioritised here, it is all about profit."
• "The tickets per purchased before hand and I thought £40 per person was expensive."
• "It's very clean and tidy. Plenty of shops and places to get something to eat and drink on site."
• "No refunds for the sick, elderly or even if your loved one has died beware they have a zero refund policy and take great delight in sticking to it. shocking service."

Staff and Customer Service

Pros:

• "The grounds are absolutely beautiful and all the staff are so helpful and friendly!"
• "We had the bronze VIP experience and it was amazing. Our guide Richard was brilliant, full of knowledge and bad jokes, so lovely and friendly."
• "We booked a bronze safari which I cannot reccomend highly enough. Our guide Oscar was brilliant very knowledgeable and friendly."
• "The staff are delightful as well all very knowledgeable on the animals, the animals all look in brilliant health as well which is lovely."
• "An absolutely lovely day out with the family, the kids thoroughly enjoyed it."
• "The staff are delightful as well all very knowledgeable on the animals."
• "There are many animals attractions outside of the safari such as the parrots. Spiders. Sloths."
• "The house is stunning as well and when booking tickets it is well worth adding this on."

Cons:

• "No refunds for the sick, elderly or even if your loved one has died beware they have a zero refund policy."
• "There weren't toilet signs or any signage as you entered what's coming or going on."
• "The only problem here is the price almost £100 for 2 old people."
• "An amazing day even with it raining. I would definitely go back on a non-rainy day!"
• "The charge is high."
• "The staff I spoke to, was very rude."
• "The safari and Christmas lights are great for the time of the year and good fun for the kids. However slight disappointment in the restaurant."
• "The customer service was excellent at the entrance and when we went to get our annual pass."

Overall Experience

Pros:

• "The best day out for all ages. I cannot express how amazing it is to visit Longleat Safari."
• "Brilliant day out. Weather a little damp, but rain held off, going around the drive thru safari."
• "We spent a whole day at the safari park and it was amazing 🤩 This was a really good experience."
• "Fabulous, the setting is of course picturesque, the long winding drive takes around 10 mins to arrive at the car park from the gate."
• "What a place this is. This is a must place to visit."
• "We had a great visit, but I think a lot of this depended on luck."
• "An epic day full of wildlife and beautiful surprises!"
• "The place to go if you are in the area. Offers an amazing close and sometimes interactive experience with the animals."

Cons:

• "It was a nice experience especially the monkey side…. Seeing the monkeys trying to rip off things from peoples cars."
• "Enjoyable day out, plenty to do after the driving safari. Avoid the monkey section if you want your car to still be intact!"
• "It was a nice experience especially the monkey side…. Seeing the monkeys trying to rip off things from peoples cars."
• "Very let down by customer services on our visit on 10th June, my elderly mother could not come with us as suffering from COVID."
• "Sure it was a bank holiday, expected to be busy, but why did you sell that many tickets?"
• "Never been so stressed out on a day out before the Safari park was bumper to bumper the whole way round."
• "Great day and the drive through Monkey sanctury was obviously the highlight. They took a liking to my aerial though. They still have it."
• "The charge is high."