The Blackpool Tower Reviews Summary

Attractions & Experiences

Pros:

• "Fantastic place to visit. I got the 6 attractions ticket in advance."
• "The circus was probably the best I have been to for a long time the two brothers were hilarious."
• "The tower is amazing. The glass floor for me is the best white Knuckle ride in Blackpool."
• "Fantastic experience with amazing views. Definitely an experience you don't want to miss."
• "Great family day out for a great price."
• "The views were amazing from the top. Lift up so far then you can walk the few steps onto the next two levels if you are brave enough."
• "The kids especially loved the hilarious clowns, acrobatic acts, and motor bike performances, filling up the stage with water was a worthwhile finale."

Cons:

• "Bit disappointed in the visit, especially as the cafe was shut for decorating."
• "I wasn't very impressed with the afternoon tea. I felt like the sandwiches had been made the day before and frozen."
• "It's not the experience it once was."
• "The 4D cinema, was a bit over rated."
• "The only reason we had to wait to go up and down was because there was a medical emergency in one of the lifts which rendered it out of action until the emergency services had attended."
• "The finale wasn't as amazing as I thought it was going to be."
• "The tower looks old and drab and desperately needs some love and attention spent on it."

Staff & Service

Pros:

• "The staff were friendly and the lift ride went great."
• "The staff are friendly and welcoming."
• "Staff were lovely, friendly and very helpful."
• "All staff were chatty and friendly."
• "Staff we encountered were all polite and friendly."
• "Staff wonderfully friendly."
• "The staff were friendly and helpful, and the facilities were clean and well-maintained."

Cons:

• "I'm health and safety officer, so really they need to improve a lot there and the first security."
• "I pre ordered tickets only to be told on the day it was closed due to high winds."
• "Turned up prompt only to be told by staff on the door it was closed and no show was on despite telling them we had tickets!"
• "Not very friendly or helpful staff, no apology for the waiting time."
• "The rudest condescending staff. The tower closed because of bad weather."
• "Tower eye staff lovely in lift area said we could view Ballroom but when we went there chap on door not very friendly and said tickets only."
• "Staff at reception is not very helpful."

Value & Pricing

Pros:

• "Our tickets were bundled with a visit to the great Ball room and were very reasonable at £40 for four of us!"
• "We only did the tower eye experience but there is many more to do next time I'm gonna buy the full thing which is 6 attractions and when bought online or from a hotel on the promenade you get a discount."
• "Although the afternoon tea seems expensive it actually includes your entrance fee and what you get us fantastic, the sandwiches are decent and freshly made, lovely cake, scones and we got unlimited refills on our tea, even speciality tea."
• "We did feel we got our monies worth."
• "We paid only £10 each as members of the AA breakdown company."
• "Buy the big 6 ticket for best value and entry into sea life."
• "Well worth the entrance fee."

Cons:

• "The soft drinks cost £2.50 at the counter and £2.00 in the machine situated on the same floor."
• "Bit pricey for what you get. Have to pay extra to go into the circus."
• "Overall I would recommend, but it’s a lot of money for what it is."
• "Nice to go up the tower but I have to say for £69 for 2 adults and 2 kids it's way overpriced."
• "Bar prices are over priced."
• "The cost overall I thought was rather expensive for the events that where being offered especially at a time when people are struggling to survive each day."
• "Not sure its worth 60 pounds for family ticket."

Accessibility & Facilities

Pros:

• "The glass floor for people with Views are excellent once climb final 2 levels to reach the summit."
• "Great experience getting to the top of the tower with observation deck and viewing glass platform with glass floor facing the sea."
• "The tower itself has a great feature at the top of a Perspex floor which allows you to walk and see all the way to the bottom !!"
• "Me, my wife, sister and my disabled mum went to Blackpool Tower as my mum has never been up there and for an old building they sure have done a great job on making it wheelchair friendly so everyone can experience the amazing views."
• "The facilities were clean and well-maintained."
• "Everywhere is clean and well maintained so you feel very safe even if you are a wuss like me."
• "The staff bent backwards to help us with inquiries about one of us being in a wheelchair, the staff kept talking to the children about their day."

Cons:

• "I struggle to walk so hold onto my grandsons pushchair. But all pushchairs are left unattended in a buggy park."
• "It was fine till the lifts broke and we ended up stranded at the top for about two and a half hrs."
• "Some bts aren't as clean as perhaps they should be (toilets weren't great/well signposted)."
• "The Ballroom could use a bit of love as it's a bit on the shabby side."
• "Brilliant except the small lift for the disabled to get into the ballroom broke."
• "Toilets are dirty and lack basics like soap and toilet roll."
• "There are only 2 lifts and one of the lift was out of order so very long wait."