Roadchef Killington Lake M6 Southbound Reviews Summary

Car Park

Pros:

• "Carpark is quite big with the one on the left as you enter being away from the chaos that can plague the main carpark."
• "Easy to navigate coming off the M6 for a break, lots of car park space."
• "Car parking was straightforward and the parking bay was sufficiently wide enough for there to be space on either side of the car to easily get in and out without a struggle."

Cons:

• "The car park definitely needs a resurface."
• "Limited truck parking spaces max of about 15."
• "bit rutted though for caravans, have to watch where you put your wheels."
• "This motorway stop has really gone down hill... dirty crowded carpark in bad state of repair."

Service Area Cleanliness

Pros:

• "The service area is generally very clean and tidy with a reasonable choice for food and refreshments."
• "Plenty of outdoor space. Clean toilets. Efficient and social distance measures in place."
• "Extremely clean and tidy facilities, and prices were reasonably for services."
• "Toilets lovely and clean."
• "Big, clean Southbound services which feels like it’s been recently modernised."
• "The washrooms were clean. Nice lake view."
• "Toilets where exceptional clean I was amazed well done 5 stars."

Cons:

• "Toilet were so dirty, most of them out of order. No soap, not cleaned at all."
• "Filthy toilets; overflowing toilet paper in a toilet, blood on another seat, full bin."
• "Although toilets are clean they could do with a make over."
• "Toilets becoming more than a little tired, upgrade needed."

Staff and Service

Pros:

• "Very nice and friendly staff. Greetings to all service members."
• "Staff all polite and friendly... possibly a 1st for services!"
• "Staff were friendly and plenty of directions for Covid safety."
• "I recommend the hospitality of Miss Narcisa who works at the store in the area."
• "Excellent service as always, staff always try their hardest here."
• "Staff very polite and welcoming."
• "Fantastic place-clean, staff visible sweeping and cleaning tables-best McDonalds ever served by very helpful Luca."

Cons:

• "Customer services in McDonald's was shocking... The gentleman serving his attitude was appalling."
• "The McDonald's staff are useless can never get your order rite no matter how many times you explain it to them."
• "Used to be a great services, very disappointed with my visit.food didn't look inviting."
• "I was really disappointed this time. It was busy but witnessed staff members standing around in McDonald's like a fart in a trance, got the order wrong."
• "Unfortunately a staff member spent too much time explaining the online review promo that they forgot to give me the sauce I'd asked for..."
• "Absolutely disgraceful, i went in to this Costa earlier today to get a couple of coffees and was treated terribly!"
• "We visited here shops are wonderful main toilets acceptable disabled toilets absolutely disgusting only means of the toilet and it was all wet and disgusting cleaners here need teaching on how to clean and check the toilets."

Facilities and Amenities

Pros:

• "Also brilliant for the dogs to stretch and sniff along the grassy paths."
• "Stopped because needed to charge electric car up Gridserve ev charger Contactless pay So very simple to charge up."
• "Stunning views of the Lake District hills from the glass walled eating area."
• "The ladies washrooms are relatively clean and have facilities like chewable toothbrushes and sanitary napkins."
• "A useful stop-off for Southbound M6 users though you can exit at Junction 37 when Northbound and head South."
• "Fantastic views across the reservoir."
• "Absolutely stunning views. Clean establishment with clean toilet and shower facilities which is essential for us truck drivers."

Cons:

• "No where for a hot meal only snacks or fast food bar which was closed for upgrade used to be a lovely setting for a quick bite. Now it's only a toilet stop!"
• "The usual Road Chef services: more space given over to gambling facilities and plastic tat machines to entice kids/pester power than for anything useful such as a choice of food."
• "No facilities for sitting outside and limited places for a lake view."
• "The worst stop made driving down from Scotland to south England, looking for a proper hot breakfast. There is no roadchef! Just junky mcDs etc."
• "No decent supermarket option though like and M&S or Waitrose."
• "Food was good only problem I had was when my wife was stopped from going into the baby change area to change our 1 year olds nappy."
• "Terrific views but had very poor charging infrastructure."

Value for Money

Pros:

• "McDonald's breakfast and coffee value for money."
• "Always use these services southbound nice clean toilets & McDonald's breakfast and coffee value for money."
• "Prices were reasonably for services."

Cons:

• "Wish they'd put that on the services sign as that was only reason I stopped. Had to drive on to the next services for food as refused to pay the astronomical prices in Costa or WH Smith's for a sandwich."
• "Usual ridiculous services prices and barely average food."
• "OK for a motorway service station but prices are expensive and petrol price a rip off unleaded £1.51.8 per litre excessive of course I wouldn't buy it at that price."
• "The only problem with this place is that you have to pay if you want to stay more than 2 hours,so if you need a nap after driving for hours you are out of luck..."
• "My only complaint is the prices very expensive but then I've travelled on the motorways On The continent where they don't overcharge just because there's no competition."