Australasia Reviews Summary

Ambiance and Design

Pros:

• "Lovely intimate space to enjoy a drink away from the generic hustle and bustle or to have an impressive meal with a date."
• "We loved the interior design of the restaurant."
• "The Venue is very open and neutral which makes it feel warm and trendy."
• "Aesthetics are incredible here and the vibe was vibrant, airy and upbeat."
• "Stunning interior, feels so calm and relaxing as soon as you go in."
• "The vibes, aesthetics and Instagram-able nature of the restaurant (incl. the bar and the loos’) is a 100%!!"
• "The ambience of the restaurant is top notch."

Cons:

• "Music was too loud and we were barely able listen anything."
• "Very bad disabled access, had to walk round to the back and go in a lift."
• "The thing that completely spoilt it for us was that we were absolutely freezing."
• "Although the Asian themed decor was cute there seems to be a lack of airflow and ventilation in the restaurant."
• "Very odd and disjointed ambience."
• "There was a violinist playing, but it was too loud and ruined the atmosphere a bit."
• "Very noisy."

Service

Pros:

• "Received completely exceptional service from Greg, who was attentive (without being cloying), knowledgeable and exceedingly friendly."
• "Our fab waiter Joseph! He was so friendly and took time to explain things to us which was great."
• "Nice place, friendly helpful staff."
• "Brilliant place with a lovely welcome, great staff and a good atmosphere."
• "The staff are very attentive."
• "Our waitress Uddie was great, super chilled and really made us feel comfortable."
• "The staff were attentive, kind and helpful."

Cons:

• "Service: I had been invisible for 25 mins after being seated."
• "The service was absolutely awful and we were treated terribly!"
• "The rest of the servers were underwhelming, didn’t take any time to get to know us and were just collecting dishes."
• "The waitress kept forgetting to bring us food."
• "The service was poor, with a very unenthusiastic waiter only coming over when we waved him over."
• "Service was poor and slow at points."
• "Service was very friendly but also very slow."

Food Quality

Pros:

• "The Chocolate Sphere is divine."
• "I did have a tonne of oysters, which were beautiful (taste and presentation)."
• "The sushi was exceptional and so many great small plates to choose from."
• "The food was perfectly done and came right on time."
• "Our favourite plate was the chicken and sesame sauce, it was crispy but moist and the sauce was phenomenal."
• "The ingredients are fresh and the flavours wonderful."
• "Food is always fresh and good quality."

Cons:

• "Ordered 2 fillet steaks. both were raw in the middle."
• "The food was bland."
• "The sides were hilariously small. There was literally 1.5 new potatoes between two people and four small carrots which were cold and very undercooked."
• "Food was quite bland. Not sure why, seeing most reviews are positive, but we got sushi and a surf&turf and they were mediocre."
• "The tuna sashimi just wasn’t comparable to places like Sticks & Sushi, Sushisamba, Ivy Asia."
• "Greasy food."
• "The avocado tempura also had a hair on it."

Value for Money

Pros:

• "The prices aren’t crazy considering it’s still quite an upmarket place."
• "Was approximately £75 each, nice foodie experience."
• "Cannot fault the service, the price is very well suited for what you get."
• "Fair price for a trendy subterranean city centre venue."
• "We believe it was good value for money as a bit of a treat."
• "The price reflects the service and quality of food."
• "Such good value for money! Had a really nice dinner with friends here."

Cons:

• "Nothing really sophisticated after all and quite pricy."
• "The only way to get into this packed restaurant is by booking, and a £40 deposit is mandatory. When the bill comes, however, they conveniently forget to deduct it."
• "Portions just felt a bit small for the price."
• "Korean beef-dry and tasteless."
• "It has an Instagramy vibe to it that doesn't necessarily translate to the best dining experience."
• "We had the mixed Sushi and sashimi, which is a let down as they aren’t fresh enough."
• "Drastically overpriced for the quality of the food, services and techniques of the kitchen staff."