The Pavilion Tearoom Reviews Summary

Category: Tea house

Address: Stansted Cl, Rowlands Castle, Rowland's Castle PO9 6DX, United Kingdom

Phone: +442392413432

Rating: 4.6
based on 160 reviews.

Food Quality

Pros:

  • "The food was fresh and tasted as good as it looked."
  • "Finger sandwiches are as good as they were."
  • "The cakes are out of this world, my particular favourite is the carrot and orange cake."
  • "Food was incredible. Family-friendly choices."
  • "The food and portion sizes were incredible as was the mocha I ordered."
  • "Food is always very good quality but can be quite expensive!"
  • "The choice is brilliant and food is locally sourced & delicious."

Cons:

  • "The kitchen refused to serve us because they had to focus on the cream teas."
  • "The food portions were a bit meagre, and one small cup of tea for the price, but tasted great."
  • "The food is good if not always outstanding."
  • "Food ok not a lot for your money."
  • "Usually have a great breakfast here, this time round it was poor."
  • "Food was great, service a tad slow but we went at a very busy time."
  • "Although the food was good, we were really disappointed overall. The tea was £16.95 each and we both went away feeling hungry."

Service

Pros:

  • "The staff were very friendly, and welcoming."
  • "Very quick service and friendly staff."
  • "The service was amazing, the food and drinks came out immediately, empty plates were cleared out of the way almost straight away and the staff were attentive to when we needed more drinks."
  • "Friendly, attentive service."
  • "Efficient staff."
  • "The staff were both helpful and friendly and the service was excellent."
  • "Very attentive friendly staff, even on a really busy sunny autumn day."

Cons:

  • "However they don’t appear to take reservations or at least not for lunch so you have to turn up early or risk a long wait."
  • "The service was slow but they were very busy and everyone was happy to wait."
  • "Whilst queuing one of the staff asked if we had a table then she asked people behind us and they had a table she wanted them to be served first!!!!"
  • "Coffee took ages to come out."
  • "Absolutely dreadful service. If you suffer, as my wife does from Anxiety and you are having afternoon tea, then don't expect them to be flexible or accommodating about having tea outside in the grounds, they flatly refuse to do so."
  • "Queues were far too long for service."
  • "Service needed a bit of 'encouragement' with separate prompts for cutlery and the bill."

Ambiance & Location

Pros:

  • "Great as a wedding reception venue, especially if you get married at Stansted House."
  • "Highly recommend a day out at Stansted Park stately home."
  • "Beautiful conservatory restaurant in a walled Victorian garden."
  • "The gardens are also worth a look and very close is the maze, great for families."
  • "Beautiful surroundings, excellent meal served by pleasant, professional staff."
  • "The grounds outside are stunning and well kept, a discreet play area for children and this summer they put a crazy daisy for the children to run through and cool down."
  • "Lovely Tea room in a gorgeous setting within the old Estate walled garden."

Cons:

  • "Outdoor furniture could be better - not too comfortable but inside fine."
  • "A silly idea to remove the additional seat especially as it's summer and school holidays!!!"
  • "You will struggle to get a table and wasps outside but the food is delicious for sweet tooth."
  • "The outside tables could do with demossing and re-oiling for hygiene reasons."
  • "First was the fact that many dog owners were now allowing their pooches off-lead. This resulted in dogs running everywhere."
  • "The whole courtyard is swarming with thousands of wasps and the biggest nest under the box hedges I have ever seen."
  • "There was tiny picnic area with only two tables which were in use."

Value

Pros:

  • "Fabulous venue but a little expensive.... but worth it."
  • "Certainly would recommend a visit."
  • "The food and service here is always good so be prepared for it to be busy."
  • "Food is very reasonably priced and there are other things to see on site."
  • "Reasonably priced and very tasty food, some excellent choices."
  • "Service is amazing food is value for money and a nice place to have time with friends and family."
  • "Great service, excellent food, well priced. Would highly recommend."

Cons:

  • "The food is a little pricey perhaps, but the quality is always exceptional."
  • "Food is always very good quality but can be quite expensive! Afternoon tea was also expensive and disappointing, wouldn't recommend it."
  • "Extremely expensive orange juice also at £3.25 per glass."
  • "Prices are a bit over what you would expect to pay for lunch but the breakfast menu seems a fair price and service was good."
  • "The parking and access is full of potholes!"
  • "Jam and cream both an extra cost when ordering."
  • "They charged £2.50 for providing him with a plate!!!! This simple act REALLY should have been a courtesy."

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