"From day one we were immediately made to feel comfortable and confident that our big day was being left in more than capable hands."
"I would definitely recommend having a wedding here."
"Our wedding day was literally perfect."
"Just had our wedding reception here and it was absolutely fantastic."
"The venue is stunning with the outside space and pool which lights up at night very pretty."
"The venue all set up is stunning and the food was described as delicious by many of my guests."
"There are no words to describe how wonderful our wedding was, all thanks to the brilliant team."
Cons:
"It is extremely disappointing that they take the food from the table in 10 minutes, the quality of some products was terrible."
"We were a family who went to this place for Christmas this year. NEVER AGAIN!"
"For a lot of people Christmas is a big day of the year - if it matters to you, avoid this place at all costs!"
"Tried to book my wedding for next year and the woman put the phone down."
"Christmas Event far too over rated, squeezed onto 3 tables for 45 people it was very uncomfortable and the staff/manager was dismissive of the situation & did not resolve nor apologise for the inconvenience."
"The amount of food for our party was not sufficient and the quality was well below what I would expect."
"No disabled access left some people very aggrieved & refused to return for another event."
Food Quality
Pros:
"The food is good."
"Food was nice, service from a young lad called reece was fantastic, very friendly, polite and helpful."
"Food was coming out quickly and it was delicious."
"The food was INCREDIBLE! So many people have said to me it’s the best food they have ever had at a wedding."
"Really nice pub food, the Sunday roast was delicious, the Yorkshire pudding was nice and soft."
"The food was fantastic. Wholesome portions, great quality and good value."
"Lovely food, friendly staff, big portions and good variety of menu options including gluten free and vegan options."
Cons:
"Wouldn't eat here again."
"Food is very average there."
"After waiting for almost 50 minutes for our food when it finally arrived my Burger was way over cooked."
"Meat was very tasteless, vegetables were overcooked."
"Burgers were full of gristle, avocado in the baguettes were practically off."
"The food portions aren't very big, and coupled with the very expensive pricing for both food and drink it definitely isn't value for money."
"The fish was small, dry and tasteless, the chunky chips were more accurately described as soggy, lukewarm roast potatoes."
Staff and Service
Pros:
"The staff are really nice and easy to get on with."
"The staff are very friendly."
"As always the staff were extremely, friendly, efficient and helpful."
"The staff were excellent and provided us with great service."
"The service from everybody at Kings Oak was first class."
"Bar staff are nice and helpful."
"On a positive note the staff are friendly, welcoming and helpful."
Cons:
"I had a very negative experience here. I patiently waited at the counter to be served but unfortunately I was ignored."
"Customer service was just poor, from acknowledgement to actual serving."
"Staff were extremely rude and weren't attentive at all."
"The staff were working quite slow to be frank."
"The waiting staff were mostly very young and trying to catch their attention was virtually impossible."
"Staff today was a little lost with table numbers, twice dinner's came to our table."
"Staff were thinly spread and it was freezing at the venue."
Location and Atmosphere
Pros:
"This is a great location if you're going for a walk/bike ride in Epping Forest."
"Easy access to Epping Forest from Car Parks."
"Great historical pub. Love the atmosphere."
"It's an imposing place, that stands out in a forest clearing."
"Lovely pub in a beautiful setting, in the middle of Epping Forest."
"The pub/restaurant sits alongside the historic Kings Oak Hotel."
"Very impressed with the venue, the decorations and the location which is right in the middle of Epping Forest."
Cons:
"Whilst High Beach is an attractive location, in the heart of the forest, it can often be extremely busy."
"Then we were blocked on car park as there were no clear sit where not to park."
"The pub itself is pretty small and dark inside and if the weather is not great it can get crowded."
"Gone down hill trying to be more upmarket, locking the car park some days and charging £10 to park."
"Also pub was almost deserted with only two other customers there, and the pub was cold encouraging us to keep out outdoor coats on."
"On the minus side it can be very busy."
"Staff were thinly spread and it was freezing at the venue."