The Boathouse Pub & Kitchen Reviews Summary

Food Quality

Pros:

• "Excellent food, helpful staff."
• "Food was pricey but worth it because it is delicious and staff are very friendly and helpful."
• "The food was exeptional. Generous tasty portions, served nice and hot."
• "The food was high quality and delicious and reasonably priced too."
• "Food is outstanding. Well presented and very tasty."
• "Food was amazing! Presented lovely, clean and piping hot."
• "The food is 5*, the service is 5* - it’s an all round amazing pub."

Cons:

• "Unfortunately prices are over inflated, no need for it really."
• "Stopped doing food now though."
• "Fish has been deep fried beyond the edge of reason. Drier than talc."
• "Bruschetta was basically sliced tomato on toast."
• "Absolutely awful food. Menu was reduced because they only had 1 chef."
• "The food was unacceptable at the price point."
• "The food was very poor quality. My wife and I had the lamb shank, it was bland and tasteless."

Service

Pros:

• "Special shout out to Adam and Jenna for looking after our group so well."
• "Very good service and well looked after today."
• "Friendly staff and good service."
• "Good service too."
• "Staff were friendly and accommodating."
• "Service superb and attentive."
• "Staff were friendly and attentive."

Cons:

• "Service very slow."
• "Despite the expectation of table service, I had to go to the bar to order drink refills."
• "Appalling service, sat at the table for over 20 minutes and not even a drinks order taken."
• "It took 30 minutes for us to order the drinks."
• "Had to wait 40 minutes before we could order food then when we did the staff were slow."
• "After the food was served to us no one checked on us to see if everything was ok."
• "The level of customer service in this establishment is terrible."

Ambiance and Location

Pros:

• "Lovely relaxing place to watch the barge's go by while sipping on your drink."
• "Decor and atmosphere was lovely."
• "Nice canal side pub .... the decor is v good .... the out door set-up is v good .... the views are really good ...."
• "The place is well decorated and clean."
• "This is a really clean restaurant with a great atmosphere."
• "Superb location overlooking the Leeds Liverpool canal and countryside."
• "The Boathouse is in a beautiful location on the canal with wonderful views."

Cons:

• "The food was over priced (£40 for 2x 2 course meals) as it was a fairly small portion."
• "Will not be returning."
• "Overpriced place with terrible service and obviously no staff."
• "We were seated near to the door and it was freezing so we ended up putting coats on to eat."
• "There was a large tear in the booth seat and it smelled badly of urine."
• "Would have been higher rated but for a pub in the middle of nowhere it is very, very overpriced."
• "The kitchen team were made redundant just before Christmas, the opening hours have become reduced."