Address: 19-20 Market Pl, Wednesbury, WS10 7AY, United Kingdom
Phone: +441212700077
Rating: 4.7
based on 166 reviews.
Staff Service and Assistance
Pros:
"The staff were amazing and helped me feel really relaxed."
"I was so nervous. Id like to say a big thank you to Amy who treated me so well and put me at ease."
"Amy found just the right dresses for me to try, and when we returned Holli helped me to choose the right dress for me."
"Macy listened to everything I wanted and picked out one dress to start with and that was the dress!"
"Hollie F was amazing. She was so patient with me and really listened to what I wanted."
"The staff couldn’t do enough for us and were so kind and welcoming."
"Holly and Nat thank you both!"
"Went with all my bridesmaids, mom and mother in law not knowing what dress I wanted and with an open mind. Natalie, our consultant, was incredible."
Cons:
"Honestly if I could give less than 1 star I would... I left this shop in tears before even been able to try a dress on."
"Went back yesterday and I’m glad I didn’t line the pockets of this company. Trying on a dress should not be a stressful time."
"The shop in Wednesbury in my eyes needs to shut. Also make you pay for a hanger, box and bag for your dress."
"STOP SELLING UNDERSKIRTS TO PEOPLE THAT DONT ACTUALLY NEED THEM!"
"The only POLICY you have is ripping folk off!"
"Visited this store after receiving excellent service in the Stoke branch but wanted to view more stock, we again received excellent service, helpful, patient, not pushy or rushed... The only thing that was disappointing was the unexpected additional charges for hanger, bag, dress box & nightwear to take away!"
"They are not pushy at all." (implies that pushiness could be an issue)
"The dress needed alterations but they do not have this service in house."
Dress Variety and Quality
Pros:
"Amazing service and dresses are beautiful."
"We got here at 6 and was informed there would be an hour wait... Champagne was however apologetic and explained how they were busy and short staffed and provided in the limited time an enthusiastic and personalised experience to make the bride feel extra special."
"Love that you can go with no appointment, and they have such a large range of dresses/sizes that you can take on the day."
"Everyone was so kind in there and we didn't feel we were rushed. I will definitely be going back in to purchase some bridesmaids dresses."
"I visited the Wednesbury Branch today and from the minute I walked in I felt welcomed and was greeted by the lovely Natalie."
"After my first experience with another store was terrible (not a Wed2be store) I was left feeling really horrible about myself."
"The cusuter service here was amazing. My friends described the dress thought of and Holly got it right first time and we walked out with a dress on the first day of shopping."
"The staff were so friendly made you feel relaxed, the lady who helped us was amazing with my daughter she made her feel special like she was the most important person in the shop, they were very welcoming."
Cons:
"I visited this store with interest in a different dress but came away with the wedding dress which I fell in love with... when I checked my dress before attending noticed that many of the buttons/clasps on my dress were sawn on poorly or hanging off."
"Recently visited the store with my mum and bridesmaids! Kerry was absolutely amazing and nothing was too much for her! She was so helpful with styles and finishing touches! I walked away with my dream dress!"
"Thank you WED2B Wednesbury! I had my wedding day on Friday 30th December and my dress looked absolutely incredible!"
"Went there to look for a wedding dress for my daughter and they were absolutely amazing couldn't fault them at all, so helpful and polite and felt so personal, thank you for making it such a memorable time xx"
"Today was the second time I had been to Wed2Be but my first time in the Wednesbury shop. The person who attended to me was called Claire and she also had a lady who was training help me try on dresses. They were so lovely, accommodating and made the whole experience the best one I’ve had yet."
"Went to the Wednesbury store to get more of an idea of what I wanted with the intention of not buying. Was greeted at the door by lovely staff and was told it would be about 1 hours wait, but ended up being about 45 minutes."
"I visited this store in August 2022 with little to no idea of what I wanted for a wedding dress and a fear of not being able to find something I liked within my budget. Vicky looked after us and through her expertise and kindness she helped me work out what I liked."
"Visited today with my daughter in law to be, there were 9 of us in total helping to choose the wedding dress, the staff are so professional and put us all at ease. The perfect dress was chosen. The prices are very reasonable."
Store Atmosphere and Experience
Pros:
"Absolutely fantastic experience at Wed2Be Wednesbury!"
"I had no expectations and wasn't looking to buy a dress I just wanted to get an idea and feel for one."
"We got here at 6 and was informed there would be an hour wait... Champagne was however apologetic and explained how they were busy and short staffed."
"Love that you can go with no appointment, and they have such a large range of dresses/sizes that you can take on the day."
"I visited the Wednesbury Branch today and from the minute I walked in I felt welcomed and was greeted by the lovely Natalie."
"Everyone was so kind in there and we didn't feel we were rushed. I will definitely be going back in to purchase some bridesmaids dresses."
"It was my first time wedding dress shopping and we were kindly greeted by Kerry."
"I went dress shopping here a few weeks ago, it was my first experience of an 'outlet' shop. It was perfect, the shop was lovely and clean and spacious, with plenty of variety and all the dresses were kept in garment bags."
Cons:
"I went to this bridal shop on a friend's recommendation... Went back yesterday and I’m glad I didn’t line the pockets of this company. Trying on a dress should not be a stressful time."
"STOP SELLING UNDERSKIRTS TO PEOPLE THAT DONT ACTUALLY NEED THEM!"
"The only POLICY you have is ripping folk off!"
"Visited this store after receiving excellent service in the Stoke branch but wanted to view more stock, we again received excellent service, helpful, patient, not pushy or rushed... The only thing that was disappointing was the unexpected additional charges for hanger, bag, dress box & nightwear to take away!"
"The dress needed alterations but they do not have this service in house so give you a list of alterations persons but when I called some of them they did not appear helpful and I did not feel comfortable using any of them to do my alterations."
"The only thing that I would say is that there was unexpected additional charges, as we thought they were giving away a lovely complementary gift with the purchased dress (hanger, dress bag, dress box & nightwear)."
"I visited the Wednesbury store today with my mom and sisters not expecting to buy a dress at all. I was helped by Natalie who is so warm, friendly and was not pushy in the least!"
"Walked into the wednesbury branch this afternoon at 4pm and was seen straight away by Jodie, i was very uneasy as my previous visit to another store was terrible and i felt so uncomfortable and disheartened but from the second i walked in i could not fault her she was absolutely amazing from start to finish made me feel so comfortable and was so welcoming to me and my wedding party couldn't have asked for anyone better."