Singh Saab Reviews Summary

Customer Service

Pros:

• "Ordered online Singh Saab kept me updated with my order instant response on text, follow up too, very good variety excellent clothes good, excellent quality, good work on clothing, best of all next day delivery, would definitely recommend A*."
• "I’ve personally just bought two outfits. Paaji was extremely helpful and has great customer service."
• "Best customer service I have ever experienced on Soho Road and I have been shopping there for years!"
• "I had an excellent experience with Singh Saab. Suman specifically handled my order very well and assisted me right from the beginning."
• "Amazing customer service and amazing outfits!! I just collected my lehenga and I am so pleased with the result."
• "Really friendly and honest service! It was questionable if my outfit would arrive in time but the owners ensured it happened!"
• "Great customer service! I ordered a made to order saree on a last minute rush and they promised they would be able to get the exact design and colour within 2 weeks."
• "Great service from Jaspal. He listened to our ideas and kept in touch to let us know how the outfits were coming along."

Cons:

• "AWFUL SERVICE!!! I will never come here again and strongly warn customers to be VIGILANT, they take your money and then back off when you have an issue."
• "Disgusting store owner took money from us and provided no product. Owner promised refund if we brought everything back so we did then he changed his mind after insulting us for not speaking Punjabi."
• "Staff can be really rude, distasteful and unhelpful. The customer service is just awful recently."
• "This shop needs reporting to trading standards. Any positive reviews on here are fake written mainly by people who have written reviews once - coincidence?"
• "Unfortunately we were mislead that we would get out outfits within 1 month. Its now been at least 2 months. The manager of women's wear is very hard to get hold off and hardly replies."
• "Absolutely disgusting. Ordered a suit in February the due date was 24th April we called a number of times left text messages but no one got back to us."
• "I went in for bridal wear and the clothes looks nice enough-I asked to try on two pieces in which the worker rudely said it was difficult to reach and to pick only one."
• "I wouldn’t even give this place ONE star but unfortunately have to give it something on Google. The most awful service."

Product Quality

Pros:

• "Ordered online Singh Saab kept me updated with my order instant response on text, follow up too, very good variety excellent clothes good, excellent quality, good work on clothing, best of all next day delivery, would definitely recommend A*."
• "I’ve personally just bought two outfits. Paaji was extremely helpful and has great customer service. He even made me an additional belt for my outfit."
• "Excellent service from the start to finish. I ordered 3 pieces from here and I had a great experience. Staff were very nice and polite full the order came on time and most of all my clothes fit perfectly."
• "We made a large order for my sons wedding, we bought all our clothes from Singh Saab and we found them very helpful and friendly. Everything arrived on time and all sizing was correct."
• "I ordered 3 pieces from here and I had a great experience. Mr Singh is VERY nice and helpful, he's order came on time and most of all my clothes fit perfectly."
• "Amazing customer service and amazing outfits!! I just collected my lehenga and I am so pleased with the result. Perfect fit and it’s just stunning."
• "As a plus size Asian woman, I've had nightmare experiences with getting suits made (genuinely every suit I get is too small) and I get gaslit a lot around it. At Singh Saab I was treated with respect and love, making sure they knew how to cater to a plus size body and make the suit to fit comfortably."
• "Quality of clothing is absolutely beautiful, definitely worth every penny!"

Cons:

• "Absolutely horrible. We ordered our lehengas in February and gave plenty of time for them to be made. They arrived late AFTER the wedding event in august and they came with the wrong measurements."
• "Bought a saree which was meant to be tailored & fully lined with belt. There is no belt and there was no clasp or hook on the saree when I arrived to collect it. The quality of the saree is terrible."
• "Disgusting store owner took money from us and provided no product. Took £60 to cover cost of alterations which went wrong many times due to incorrect measurements taken by the store owner."
• "Avoid going here for men sherwani, had a terrible experience and I was very patient throughout the 3 - 4 months process."
• "I went in for bridal wear and the clothes looks nice enough-I asked to try on two pieces in which the worker rudely said it was difficult to reach and to pick only one."
• "Treachery horrendous. The lenghas we ordered came 3 months after the time we wanted to, it came after the wedding."
• "Absolutely disgusting service and such bad quality. We ordered the dresses back in February and they did not arrive until after the wedding which was in August."
• "My lengga was too short and the quality of it was terrible. I sat down and once I got up it felt like the dress was ripping???"