Cath Adam @ The Bride Shop Reviews Summary

Customer Service

Pros:

• "Cath was so lovely and welcoming to her shop."
• "Not only was Cath reassuring, kind and supportive I was met with a warm smile and a cuppa."
• "The owner Cath Adam has a natural way to make you feel comfortable and special."
• "Cath and her mom are lovely, professional, and so attentive to details."
• "Cath is so unbelievably welcoming and kind."
• "Cath and her mum were so welcoming and helpful and made the experience one to remember."
• "Cath was so kind, caring and professional and we loved her gorgeous mum who gave invaluable advice."

Cons:

• "Worse experience ever. Very disappointed. Do not buy your dress there."
• "Was persuaded to buy a dress 3 sizes down being told it can be amended as it was corset. Two dressmakers said later this can absolutely not be done."
• "When tried to return it and get money back met with horrible response."
• "Had to wait over a week for refund and couldn't pay the rent in the meantime. Stress stress stress."
• "Accually instead of refund was double charged and cath denied it even clearly statements showed it."

Dress Selection and Fitting

Pros:

• "The dresses are beautiful and there are so many styles to explore."
• "Being a plus size bride I was really nervous about wedding dress shopping, but Cath was amazing and made me feel comfortable with trying dresses on."
• "With the size range I felt comfortable trying on dresses and knew I would fit in most."
• "It’s beautiful and my bridesmaid cried as she saw me in the dress for the first time."
• "I was shown a beautiful range of dresses."
• "She has a beautiful selection of dresses and an eye for what goes with each bride-to-be who walks through the door."
• "She makes her own dresses so has a really good eye for what will suit you."

Cons:

• "On my final fitting 1 week before the wedding I was told that the dress was in a state of disrepair."

Shop Atmosphere

Pros:

• "The shop itself is lovely, tidy and clean with beautiful decor (and a heater yay!)."
• "The shop is absolutely beautiful! Catherine and her mum are such lovely people."
• "The shop is a lovely and bright space, and really puts you in the best mood."
• "They have a great selection of dresses and the shop is so beautifully decorated."

Cons: