Hogarths Hotel Solihull Reviews Summary

Accommodation

Pros:

• "The room was modern and clean with a comfortable bed and came with all the necessities."
• "Very nice room opening onto the garden."
• "Huge bed, smashing shower and bath."
• "The honeymoon suite was out of this world and the staff are amazing."
• "The bedrooms where comfortable with a jacuzzi bath."
• "Room was stunning."
• "The room in which we stayed was well presented and perfectly clean."

Cons:

• "The accommodation is actually really nice but our experience was awful. The fire alarm went off three times in the night."
• "The room I had was pretty shocking, room 'April'. The windows, in particular, were falling apart."
• "The rooms were nice but nothing special."
• "The room was very tired, blinds didn't work and really needed TLC."
• "One of the rooms had an awful smell."
• "The rooms can be hit and miss as there is an old section which is a little tired."
• "Rooms a little tired and maintenance really should be around."

Food & Dining

Pros:

• "I had the best steak I've had in a long time along with delicious red wine."
• "The food is lovely, I haven't been disappointed from the lamb dinner, pork lunch to pizza at the funday."
• "The meals were well organised in their delivery and tasted lovely too; I do not recall a single complaint from any of my colleagues."
• "Food was excellent with a good range of different flavours and combinations."
• "The whole 3 courses of the meal was fantastic."
• "The food was delicious and service was great."
• "The food in the restaurant was great quality and tasted fantastic."

Cons:

• "What a let down! Went here for Sunday roast, £22 for 1 main course. The beef was very pink/bloody, yorkshire pudding tasted like cardboard."
• "But because off the rain we had no barbecue but we had food put in hot trays but the bar was not very good no card machine no cash taken warm bottles off beer."
• "The dining experience was a little less impressive with poor waiting service."
• "For starters I had the scallop. As I was eating them I found hard plastic in my dressing."
• "The cheese board was disappointing."
• "Sandwiches were average."
• "The Lamb burger was served pretty much raw."

Service & Staff

Pros:

• "Staff are fantastic! (expect the two bar staff b*tching about their bosses whilst serving drinks)."
• "Lots of little things that made the day run smoothly and showed that the hotel staff and management have a passion for creating a wonderful experience."
• "Attention to detail and the staff are fantastic and catered for all our needs."
• "Staff very good, welcoming and warm."
• "The staff were amazing super attentive and couldn't do enough."
• "Staff were friendly and polite."
• "The staff were very pleasant and helpful."

Cons:

• "The staff, though friendly, didn't seem to know what they were doing."
• "We was really disgusted with how the staff was towards us. They were very rude and unhelpful."
• "Unfortunately the day was ruined by the ignorant rude staff, beer was very overpriced and the service was terrible."
• "Made a lot of mistakes on the orders and didn’t really seem to be that bothered about it."
• "Service nothing to write home about....bar person should learn to smile and offer to bring drinks to table!"
• "Sloppy service."
• "Tried to book something for Mother’s Day. Awful service."

Location & Grounds

Pros:

• "Attended a beautiful garden wedding here."
• "The location is great and it was easy to find."
• "The grounds were lovely."
• "Gorgeous Hotel... lovely inside with gorgeous landscaped gardens."
• "The hotel and gardens were very well maintained."
• "The grounds were stunning, really exquisite and could've stayed in the gardens all day!"
• "The gardens are beautiful."

Cons:

• "Was not impressed with the outdoor wedding venue."
• "The grounds itself presented well but could do with some TLC and vision."
• "The patio looked tired and mortar lines were very broken up, so I'd be careful letting kids run riot here."
• "Only pity was the ponds were green."
• "Another issue was the music was a consistent level of noise throughout and for our elder generation there were no quieter break out zones."
• "The only downside was that the area was all gravelled so made it really difficult to push a pram around."
• "With the recent flooding they suffered...The venue did suffer from some unpleasant odours and didn't really seem organised."