Draycote Hotel Reviews Summary

Room Quality

Pros:

• "The rooms are clean and beds quite comfy."
• "Our room was spacious, well-appointed, and had a balcony with panoramic sea views."
• "Rooms were extremely clean and comfortable also very little noise or door slamming in the evening."
• "The rooms were a decent size."
• "Room was spacious, clean and tidy."
• "Rooms were comfortable and clean."
• "Our room was comfy and clean and a lovely place to stay."

Cons:

• "The room facilities are dated and not up to standard for what they charge."
• "The Draycote needs some TLC as it's got a dated feel especially in the bathroom."
• "Don’t be fooled by the fancy photos online. The rooms are worn and outdated."
• "The room was a slight let down, very basic and looking a little tired."
• "The rooms are not the most modern and have no air con."
• "Rooms were noisy as corridor floorboards creak and doors seem thin so hear everything."
• "Rooms were tired and in need of updating. Carpet was ripped in several places, walls had various marks on them."

Staff and Service

Pros:

• "Staff were friendly and helpful."
• "Brilliant hotel staff are polite at all times and always have a smile on there face."
• "The resort staff were attentive and went above and beyond to make our stay memorable."
• "Friendly staff, always helpful and keen to help and advise when needed."
• "Staff were highly professional and highly engaging to make our stay enjoyable."
• "We can’t praise the service, support and efficiency of the staff."
• "The staff and the venue are amazing."

Cons:

• "The service on reception was poor though the bar and waiting staff were very efficient."
• "We wouldn't be rushing back to stay anytime soon."
• "Only let down by the poor service in the eating areas."
• "Poor service at breakfast young people with no leadership busy doing nothing."
• "Disabled parking was blocked by van."
• "The buffet breakfast service is very poorly managed so that you rarely get one of each item available and fresh at any one time."
• "Service at breakfast was appalling."

Food Quality

Pros:

• "Very tasty sausage, bacon & egg bap & a nice Italian coffee."
• "Food is top notch."
• "Full English Breakfast £5!!!"
• "Afternoon tea was delicious. The set menu was great and breakfast was lovely."
• "The barbecue was great, it was all served to time and the staff were very kind and professional."
• "Food at the restaurant was fantastic so commendations to the chef."
• "The food was great and well priced for a venue like that."

Cons:

• "Breakfast was a fiasco with running out of items and an exploding coffee machine."
• "VERY long wait for any food to be brought out (even basic snacks)."
• "Food and drink very expensive."
• "Desserts were disappointing - the Eton mess and tiramisu were not Eton mess and tiramisu; it was more like a strawberry mousse topped with strawberries and a tiny sprinkle of crushed meringue, and the tiramisu had bone dry sponge fingers (where was the coffee/booze?) poked into a brown mousse - no mascarpone in sight!"
• "Unfortunately our groupon deal dinner menu options left a lot to be desired and the food tasted and to be honest looked like it may have been pre prepared and re-heated."
• "Some of the staff were great, but a few staff seemed to be young employees that didn't seem to be able to help with anything whatsoever and just mumbled at the most simple of questions."
• "Food was ok, but there were so many flies in the restaurant. Constantly batting flies away at every single meal."

Facilities and Amenities

Pros:

• "Another thing we liked was the USB plugs and free wi-fi which you didn't have to sign into."
• "Putting green, chipping area and driving range were all acceptable and in fairly good condition."
• "The parking was free and easy access... Marvellous."
• "Great hotel to stay and play golf... Course is very well kept and challenging."
• "There was also a large parking area."
• "Great technology on the range with tracking shots etc."
• "Spacious and welcoming hotel with multiple event rooms and bars."

Cons:

• "The air extraction wasn't working in the bathroom so it was a bit wiffy on arrival."
• "Bathrooms are very small and need major look into."
• "The fixed shower head is mounted way too low, I am 6ft and had to crouch underneath it."
• "Rooms cold, shower you need to run around to get wet, water not hot enough, bed terrible, very uncomfortable."
• "The rooms were not a major let down and we found with our party of around 35 guests that most rooms were of different dimensions."
• "The only thing my partner was quietly didn’t like the bed, he wished was more comfortable to him."
• "Shower is not very powerful and for a 5ft 8 person the shower just about reaches your chest."

Value for Money

Pros:

• "Bought a groupon deal, £29 for the 2 of us, but got £5.20 off that with 20% off local deals."
• "Good variety of reasonably-priced choices."
• "The food was excellent and the prices very reasonable."
• "Clean and recently refurbished room."
• "Attended a celebratory party here at the weekend and it was fab."
• "Drink prices were similar to that of a pub but you get the quieter ambience that you don't get in a pub."
• "A beautiful well presented hotel, lovely staff, they go that extra mile for you."

Cons:

• "Corridors really cold would not stay here again prices of rooms do not reflect the poor quality of this hotel."
• "Will not be staying here again."
• "Rip off prices for dogs staying, £15 each!"
• "No Elevators in hotel to guestroom and staircase width is less so anybody with BIG or heavy luggage is going to have a trouble."
• "Had our Christmas meal/party there... The only minus was the food. It was okay, but for the price I expected better."
• "Ps. San Miguel lager at £4.25 is a tad high."
• "Yikes! Make sure you check if there is a wedding on the night you are staying, we went for one night on a Friday and loud thumping music until midnight."