Crown at Claydon Reviews Summary

Staff and Service

Pros:

• "Every member of staff that we had any form of contact with was super happy and friendly."
• "The staff are so friendly and the food top class."
• "The staff are very friendly and welcoming, honestly answering most enquiries."
• "Every staff member was happy to help and friendly."
• "We both ordered drinks using the app which arrived quickly."
• "Staff were super helpful and friendly. Ideal venue for our mothers day outing (party of 10)."
• "The staff here are absolutely amazing! Very friendly, patient and extremely helpful."

Cons:

• "However less stars as staff seemed stressed and ignored us the entire time we were there."
• "The staff and meal were fine except for the older gentleman behind the bar (? manager) who was very rude after we said we had booked and he did not agree."
• "Service is poor, I waited 45 mins for a basic sausage and mash."
• "Staff need more training, seemed to struggle with the basics (knowing the difference between lager and bitter!) and not having enough glasses for wine (served in a gin glass)."
• "Asked for our table at the bar and were told there wasn't one available as it was busy and there would be a wait."
• "Staff were not friendly or inviting and barely wanted to serve me!"
• "Waitress (in own clothes with blight brown hair) was rude, glasses were dirty and chipped, had to wait 10 minutes for a drink when only us in the restaurant."

Food Quality

Pros:

• "The food was good value, appeared to be made on the premises and was well cooked."
• "Affordable nice meals and friendly efficient staff."
• "The food I had was first class."
• "Meal was lovely and very well priced definitely coming back again."
• "The food was great value and my mixed grill was really tasty with a good quality steak."
• "The food was absolutely delicious and the portions were not small it was worth every penny."
• "The food is actually superb."

Cons:

• "When meals arrived corn on the cob on 3 meals was cold from the fridge not even lukewarm just stone cold."
• "Horrendous food. I barely ate mine as burger was cold and like rubber."
• "The steaks are overcooked and chewy."
• "Main course- chips were ok, cooked in fresh oil, burger- dry bum, dry putty, lack of veggies and cheese barely recognisable, corn was absolutely overcooked and smells bad."
• "The worst Christmas dinner I have ever had."
• "Food is nothing short of appalling."
• "The chicken meals we got there were full of tough and chewy bits which made the meal unappealing and me and my partner both couldn't finish the meal."

Ambiance and Facilities

Pros:

• "Lovely little village pub."
• "There is a nice outside area which I imagine is great in the Summer."
• "This isn't one of the large Hungry Horse pubs, but has plenty of parking out the back, bar well stocked with drinks and service was quick."
• "The pub has recently been refurbished which is lovely, but it has seen an end to the children's attractions unfortunately."
• "The pub is well presented inside and it has a good menu with a selection of specials."
• "First visit since the refurbishment, the décor is great and the furnishings are first class too."
• "The atmosphere is great and the staff are always friendly and welcoming."

Cons:

• "Massive downside is the disgusting toilets."
• "The place was full of old soaks where every secound word was c you next tuesday."
• "The toilets were in a poor state of repair."
• "The only disabled accessible toilet has been faulty. The door will not lock or stay closed."
• "The downside was the bar area where walk in customers are seated is poorly heated and both we and others felt rather cold."
• "Went to sit down for our meal and noticed the windows were all mouldy and the curtains needed a good wash or replaced the carpets have seen their last days, to me the whole place needs an upgrade and cleaned."
• "The ladies loo is disgusting there a leak and either the floor or basin work surface is always wet or flooded."

Value and Pricing

Pros:

• "Good food for what you pay."
• "So glad you open again I can’t put up the the Mrs cooking anymore that’s y we back on the 2nd night :) highly recommend the the burger combo meal if you hungry 😋."
• "Food has always tasted great and there has been a large selection."
• "Just had one of the best steaks I've had in the UK! And an 8oz steak chips & veg for £5 - great value."
• "Drinks are really cheap, food is good value - had an amazing steak here."
• "This Hungry Horse was amazing and really good value."
• "The food was very good and extremely reasonable priced!"

Cons:

• "Would give 5 stars but had table booked for 8 got there 15 minutes early to be told people still sitting there eating."
• "The only thing I wish could be made different! And this is important! The ability to pay gratitude by card or via the app!"
• "Apart from a young lady behind the bar who over charged us for an extra meal and drink."
• "Seems to have gone down hill since the refurb. food seemed of less quality."
• "Then when the food came, it didn’t have everything, as described on the menu, nor was the food, value for money! It was lukewarm, no flavour and overpriced for what we got!"
• "The cola tasted as if it had been watered down you tasted more water than u could coke."
• "Some of the food was rather overcooked, and when we asked for the food to be replaced we had nearly finished before the missing items arrived."