Drago Lounge Reviews Summary

Category: Restaurant Newport

Address: Friars walk Mall, Kingsway Centre, Newport NP20 1DU, United Kingdom

Phone: +441633267717

Rating: 4.4
based on 133 reviews.

Atmosphere

Pros:

  • "Brilliant atmosphere."
  • "Always vibey atmosphere."
  • "The general atmosphere was spot on."
  • "Atmospheric Gem of a place!"
  • "The atmosphere is cosy and eclectic, there is something to see in every corner."
  • "The atmosphere is comfortable and chilled."
  • "The atmosphere in drago was lovely."

Cons:

  • "A total lack of atmosphere (it felt like a Wetherspoons)."
  • "the bar lacks atmosphere, feeling rather like a Wetherspoons but costing more."
  • "Not bad, just feels like another person had said: like a weatherspoons and lacks some soul."

Service

Pros:

  • "I was greeted by a very lovely member of staff."
  • "An impeccable service every single time without fail."
  • "Amazing staff amazing service."
  • "The staff are incredibly friendly and welcoming, and always smiling!"
  • "All our orders fulfilled, absolutely delicious, great service and atmosphere."
  • "The staff are extremely attentive especially Sab! Thanks for the experience."
  • "The staff are genuinely very friendly and helpful."

Cons:

  • "Queuing up to the door at certain times unacceptable."
  • "We ordered coffees on a quiet afternoon and had to wait almost ten minutes until they arrived."
  • "soooo sloooow at the bar even when very quiet."
  • "Long wait between drinks and long wait for meals to arrive."
  • "They don't actually tell you the time that food will take... They said 30 min and it was actually over 75 min."
  • "The sour: took ages to be served, the order was processed wrong."
  • "Service at the bar is so slow it is painful even at quiet times you still have to stand around for ages."

Food

Pros:

  • "Fab place. Lovely food."
  • "Drinks were reasonable and food was really tasty."
  • "Our food was fantastic. We ordered tapas. It was very tasty and fresh."
  • "Food is good, and good value."
  • "The curry didn't last long, it was so delicious I just couldn't stop eating it πŸ˜‹."
  • "The food tasted good 😊"
  • "The food was amazing, beautifully cooked, generous portions and reasonable sizes."

Cons:

  • "Stay away from the steak frites. The fries and salad were excellent, but the steak, medium rare, was lukewarm, unseasoned and the worst cut of beef I've had in a very long time."
  • "Nice decor and staff but the food is always underwhelming/bordering ripoff."
  • "Food is okay though menu is quite limited, especially if you’ve been there a few times and want a change."
  • "Overall nice atmosphere however food seems to be overdone, or left under heat lamps to go hard and dry."
  • "The cheese on toast was unfortunately extremely burnt. Not just a bit burnt - it was black."
  • "The food i had (avocado brunch i think it might have been called) was quite bland."
  • "Lounge breakfast was so dry it was inedible."

Value

Pros:

  • "Wow! Great food with a good range on their allergy free menus."
  • "Food is delicious and comes in big portions."
  • "Very tasty food (best burger ever!)"
  • "The Gluten free options are delicious,the cocktails are to die for and Thier milkshakes are the best in town!"
  • "Bevano is consistently excellent, beautifully fresh cooked meals, well balanced flavours and a warm friendly atmosphere."
  • "The tapas board (three dishes from the tapas menu) was delicious."
  • "The food is very good and also a decent selection of Vegetarian meals too which is great."

Cons:

  • "One pint of Estrella Damm & large glass of Chardonnay = Β£11+."
  • "A bit on the expensive side as far as bars go in the area."
  • "One drawback is that this place is quite pricey but I do love it here."

Family & Pet Friendliness

Pros:

  • "Very child friendly with high chairs, baby change, children’s cutlery, books and games."
  • "Went with our 18 month old daughter, plenty of books and toys available and well looked after by friendly staff."
  • "Super charming cafe bar that is very dog friendly!"
  • "Friendly staff, not too many other dogs, good size water bowls for the dogs."
  • "The restaurant is very dog-friendly."
  • "Children and dogs well catered for."
  • "Dog friendly and Children too... So the whole family can feel relaxed in a local bar."

Cons:

  • "Don’t quite like the idea of it being a dog friendly place. After all, who wants pets around whilst you’re trying to enjoy your meal with a friend and they’re sniffing about."

Location & Accessibility

Pros:

  • "Very good location and lovely view."
  • "Close to shops and high street."
  • "Very central to Urmston."
  • "Multi-storey car park πŸ…ΏοΈ is a minute walk away."

Cons:

  • "unfortunately no free parkings around this area."

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