Sutton and Sons Fish & Chips Reviews Summary

Food Quality

Pros:

• "The banana blossom is amazing, the chips are amazing, and they have the best curry sauce in town."
• "One of the best fish and chips I’ve ever had, fresh and served to you hot and in large portions!"
• "Grilled salmon delicious."
• "The fish was beautiful with a perfect light batter and not greasy at all."
• "The banana blossom fish was well seasoned and took on the flavours of the tartar sauce nicely."

Cons:

• "I’ve regularly ordered food from Sutton and Sons and it’s usually been to a high standard, but after a takeaway last night I’ve felt nauseous ever since."
• "Very disappointing Greeted well and straight away but more than 15 mins wait for vegan fish. Worse vegan fish I've had."
• "The whole meal was extremely greasy."
• "Worst vegan fish in London."
• "The 'fish' looks like a fish but the taste not even similar than anything from the sea."

Service

Pros:

• "The waiter was a nice, smiling, kind and accommodating chap."
• "Also the service was super kind and they really took care of us."
• "Customer service was great."
• "The young man who served us was polite and knowledgeable."
• "The staff are always lovely and friendly, and you get served really quickly."

Cons:

• "Bad communication Bad customer service."
• "What kind of restaurant gives the driver the wrong order entirely then doesn't answer the phone for the whole evening, totally unprofessional."
• "Pretty cramped in there with a lack of space for seats too. Half the crew had to stand."
• "Wait for collection was a little long and unorganized."
• "Service was friendly and appropriately thorough, but a little inexperienced in approach and demeanor."

Atmosphere & Decor

Pros:

• "Decor is like a retro fish and chip shop. A rare bread these days."
• "The vibe is really warm feeling."
• "Friendly staff, good menu options, maritime interior design."
• "Amazing small place with great atmosphere!"
• "Cozy environment."

Cons:

• "The only very minor thing was that I didnt like the layout much."
• "Unfortunately, when we came in, it smelled unpleasantly sour."
• "Pretty cramped in there with a lack of space for seats too. Half the crew had to stand."
• "Small joint with a couple high seats/tables."
• "You could have your meal at this place where has small bar seating and tables in very tight space. Toilet is downstairs."

Value for Money

Pros:

• "Prompt service, reasonable price and portion in a laid-back simple setting."
• "What’s also impressive is the price. It’s no more expensive than normal fish and chips."
• "They serve very good fish and chips for a good price."
• "Food tastes smashing, affordable."
• "Price is probably about par for fish and chips these days."

Cons:

• "Also it wasn't advertised that the prices were higher for eat in so was hit with a heftier bill than expected."
• "For me no more Sutton and Son in Hackney. £10 for a tiny fish and dry chips not good."
• "The food is expensive."
• "Prices were rather ridiculous - top flight fish n chip restaurants in higher rent locations in London don't often charge more than this."
• "£10 meal? Add 50% if it’s through Deliveroo though..."