The Fish House Reviews Summary

Food Quality

Pros:

• "The fish was nice but quite standard."
• "Cod is soft and chips are freshly fried."
• "The food was wonderful, proper fish and chips!"
• "The fish was excellent."
• "Seriously good fish and chips, not greasy at all and the batter is light and crunchy."
• "The food is incredible though - I would never choose to get fish and chips in London but this was actually banging as well as the frickles."
• "Perfect fish and chips! Tender, fresh, clean-tasting fish with an airy, crispy batter. Not greasy in the slightest."

Cons:

• "Was served fish straight out if the freezer and grilled fish turned out to be microwaved."
• "The salt and pepper calamari only contained 6 pieces (for 8 pounds)."
• "Most expensive and worse food we had on our trip to London."
• "In general, the food could be described as a generic school lunch. It was under seasoned and bland."
• "About as mid as mid gets. Super overpriced, the fish and the chips both had no flavor."
• "The fish and chips wasn’t very good ok it’s not sea side fishNChips but it’s changed hands here so many times it hasn’t been good here for at least 2 years chips were hard fish battered grease and overcooked."
• "It use to be very good, but since it has been taken over by new company no longer tastes like British fish & chips, the fish very small and no taste like frozen fish fingers, chips all broken and tiny, well overpriced for what you get."

Service

Pros:

• "Social Distancing Organised, only allowing 2 customers at a time for take aways."
• "The service was very good, the portion plentiful for me."
• "Vandana and Metush showed a lot of heart and great banter during our time at the restaurant."
• "The waiter was very sweet and kind, explaining the different options."
• "The waitress Laurene was really kind towards us and attentive."
• "Vandana and Kiran made us feel at home, bringing us ketchup for our chips and making sure we enjoyed our meal."
• "The manager and other staff were the nicest people - so friendly and funny."

Cons:

• "Was looking forward to trying this place said no seats for one person then let the two people walk-in behind me get seated."
• "Worst customer service bc of Maria we were uncomfortable the whole time."
• "Zero service at the counter this evening."
• "Staff must have had something very important to discuss, as they couldn't see me 3 yards away at the counter."
• "Staff were unfriendly, kept slamming doors and chairs while we were eating."
• "She served us and was super rude, almost threw the menus at our faces."
• "Service was slow."

Atmosphere

Pros:

• "Environment captures the true traditions and essence of chippies of England."
• "Upon entering the restaurant, it’s nice place with a nice atmosphere."
• "The atmosphere was enjoyable and intimate."
• "Nice and bright interior with relaxing music playing at a good level."
• "It’s a very casual atmosphere."
• "Lovely rustic atmosphere, Worth the visit."
• "The wonderfully attentive and helpful staff will make your experience there one you won’t soon forget."

Cons:

• "Atmosphere is dire here haha but you may as well laugh about it when you are eating."
• "Fly's were everywhere and the restaurant was very dirty."
• "Atmosphere is okay, maybe it would have been better but when using the toilets on the bottom floor the back door was open and there was a terrible smell of garbage wafting into the basement floor."
• "The restaurant itself is not very cozy."
• "Music was loud and not the style you would expect in a restaurant."
• "Lots of stairs to this venue particularly if you want to use the loo from dining upstairs, in the restaurant, it's in the basement."
• "No one really seemed like they wanted to be there."

Value

Pros:

• "Little bit high prices though but it was worth it. Big portions as well."
• "Beverages were very reasonably priced."
• "Good prices, especially in London."
• "The price is fair for a good quality fish supper, considering where it's based in trendy Notting Hill."
• "Very reasonably priced for the size of serving."
• "Great value for money. Two meals a beer and a bottle of house wine for a little £50."
• "Best fish & chips I've had in London!! Delicious cod, big size portions, homemade chips, good price..."

Cons:

• "Extremely expensive service charge (£9 for me; no wonder British people come to Spain so often; we don't have those kinds of service charges, and I'm glad) too excessive."
• "Well Overpriced for the basic fish and chips."
• "Went in for an over priced meal."
• "Thank god the prices were reasonable.....oh.. hang on....this is also not the case!"
• "Overpriced food, poor customer service, tipped themselves £9 without consent!"
• "Food wasn't great either and overpriced."
• "£12 for a medium fish and chips, 12.5% service charge added automatically..."