Sutton and Sons Reviews Summary

Food Quality

Pros:

• "The fish was beautifully cooked, light batter and flaky fish."
• "Fantastic fish and chips. Seriously good, thick chunky cod. Perfect batter."
• "The regular cod fish and chips was absolutely delicious, fresh and the batter was perfect and light."
• "The mussels were so juicy and succulent."
• "Fresh Fish - the trout was cooked to perfection and the chips were freshly cooked, not dry and served piping hot!"
• "Fish is Fresh and good. Shellfish is excellent."
• "The 'fish' (made from marinated banana blossom) was lovely and flaky."

Cons:

• "Extremely bland fish."
• "Dry, tasteless fish and chips, nothing like the juicy, crispy gorgeousness you get in any proper fish and chip shop."
• "The only downside to the wonderfully cooked fish was that it didn't quite taste of anything."
• "Both me and my girlfriend have food poisoning from ordering the Cod."
• "The large cod on this occasion was dripping in grease - almost uneatable unless you like oil and fat leaking off your fish."
• "Terrible experience here. Fish has no taste whatsoever."
• "The chips were like yesterdays leftovers yellow and tasteless."

Service

Pros:

• "Service was great, friendly greeting as we arrived and good service throughout."
• "Everyone was greeted upon entering and exiting the venue no matter what he was doing."
• "Outstanding service, quick, lovely and great banter."
• "Thank you for the good vibes and tunes, everyone is super friendly too."
• "Very nice service overall though."
• "Service was also impeccable, very polite and friendly staff."
• "Super friendly and attentive staff, especially the waiter with the long hair in a bun - what a gem."

Cons:

• "Our last three visits have been a frustrating experience as the service is far too slow."
• "When I mentioned that to the waitress she just huh-ed and went away."
• "Also had to ask the waitress to turn the music down twice - she said she turns it up because she likes the song!"
• "Very noisy smelly and service is very poor ended up walking out as I couldn't wait any longer."
• "The manager is an arrogant person, who cares nothing about customers views."
• "The worst customer service I've ever experienced in my life."
• "Having had a positive first experience at the Sutton and Sons in Islington I visited the Stoke Newington branch tonight to eat in, but at the same time pick up a takeaway for my husband and brother... the manager, Arina, I think her name was?, was incredibly rude to me."

Vegan Options

Pros:

• "Interesting vegan menu for a fish and chips shop."
• "The vegan prawn cocktail was particularly nice. Vegan fish burger and vegan fish and chips were also amazing."
• "As vegans, we find it almost impossible to find proper chips anywhere. The banana blossom 'fish' was fairly nice."
• "The vegan fish is delicious and staff is helpful and kind."
• "They also cater for vegans with a suitable menu."
• "Super impressed by the range of vegan food and drinks here, not only do they offer vegan fish and seafood dishes, they also have oat milk, vegan ice cream, vegan tartare and vegan mayonnaise in store."
• "Fantastic vegan battered sausage, calamari, and shrimp cocktail!!"

Cons:

• "Me and my friend were very excited to try a vegan fish and chips at Sutton's, but unfortunately the experience was not as pleasant as we expected it to be."
• "The 'fish' (made from marinated banana blossom) was lovely and flaky."
• "I had the Vegan fish (banana blossom) the other day and it was absolutely disgusting."
• "Went there for their vegan menu: had the classic 'fish' and chips with vegan tartar sauce. Points for texture, but it was kind of bland."
• "Though you don’t feel like you are eating ‘fish’, they’ve made the dish beautifully."
• "The food was absolutely fantastic and by far the best veggie fish and chips I had."
• "Delicious vegan fish and chips, the best in London!"

Atmosphere & Cleanliness

Pros:

• "The restaurant itself was nice and cosy with a good atmosphere."
• "Nice vibe, some of the food is quite expensive, but choose wisely and it's well worth it."
• "Tables are clean and air is not stuffy or with strong smell."
• "Although the servers did not wear masks, they do offer sanitising gel at entry."
• "The establishment was not that busy and we sat outside, (they have outside heaters) it had nice music and it was very clean."
• "Shop is so clean and staff are absolutely warm and friendly."
• "Welcoming and friendly venue, with attentive staff."