Qualisea Fish Restaurant Reviews Summary

Staff and Service

Pros:

• "Staff very friendly"
• "Super quick service and so friendly staff."
• "Staff so friendly and helpful even though they are rushed off their feet."
• "Staff were nice and polite from the moment we walked in to the moment we left."
• "The staff are very friendly and professional in how they do their jobs."
• "Staff are friendly"
• "The staff are very friendly and helpful."

Cons:

• "No one looked you in the eye, staff seemed unhappy we were in the shop."
• "The waitress was quite rude and said that due to policy and it being busy (despite there being 4 empty tables) we had to order at least a meal each."
• "We were sat near the bar and could hear staff gossiping about customers."
• "Shame that the staff make you feel unwelcome."
• "The disappointing part are their staff, they are quite rude to us."
• "Unfortunately the male waiter wasn't as welcoming as we expected."
• "The man who served me was rude and unhelpful."

Food Quality

Pros:

• "Loved their fish, really tasted fresh... fried to perfection."
• "Absolutely cannot fault this plaice... every time the fish is delicious."
• "Skate and Chips with Mushy Peas. A nice freshly cooked piece of Skate."
• "Crisp batter fish was cooked to perfection and the chips were so tasty."
• "Fish is perfectly cooked with crispy batter, the chips perfectly fluffy on the inside but golden and with crunch on the outside."
• "All food was very fresh, not greasy and very good portions and great value."
• "The cod had a lovely light crispy coating and the chips equally good, this place never disappoints."

Cons:

• "We were truly disappointed especially at the price. Will not go there again."
• "The fish, flavourless."
• "The food was awful, and definitely not worth the money."
• "Frozen fish, cheap products, cheap of the cheap sauces in sachets"
• "The 'healthy options' were laughable and the food was incredibly bland."
• "The fish was good but the chips were like warmed up lunchtime chips."
• "Chips and fish were poor quality."

Facility and Cleanliness

Pros:

• "Looks like quite a popular spot for fish and chips."
• "The shop is spotless and the environment is very cosy and pleasant."
• "although the décor is slightly outdated, it fits in with the seaside feel"
• "Perfect for families with children, nice clean surroundings and reasonably priced."
• "Not an upscale place... But this is definitely one of the better fish shops in the south of England."
• "Good old fashioned chips here taste great with liberal amounts of malt vinegar and salt and the fish is perfectly battered."
• "Really cosy atmosphere to go with the nice food."

Cons:

• "Seats are pretty uncomfortable... The toilet bowl looked like it hadn't been cleaned since it was installed."
• "The ladies toilets stinks! Disgusting!"
• "The restaurant is dated and is a time machine and you'll be transported to somewhere between 1950 and 1992."
• "The whole restaurant decor just looked very dated and tired."
• "Lovely looking building from the outside. Very run down inside"
• "Finally the toilets and back area didn't appear to be very clean so this could also be improved."
• "The medium cod was £8 and was tiny, overbattered and full of grease."

Accessibility and Accommodation

Pros:

• "It's eat in or take away and there are tables outside to eat your take away or it's just a short walk to Eastbourne beach/pier."
• "Delighted to find this place does gluten free fish in batter!"
• "Very tasty! And they have gluten free battered fish! It was wonderful!"
• "The best haddock and chips ever, crisp batter, large flakes of white fish, so fresh and totally not greasy."
• "Fish and chips are nice and taste fresh, the food is very good."
• "The cod nicely cooked witch was perfect so flaky and succulent"
• "Amazingly good chips and huge portion of cod."

Cons:

• "Unfortunately they refuse entry for disabled customers because the owner doesn't like wheelchairs and buggies as they clog the place up."
• "Would not allow or serve a small portion to two oap so we asked if they could split a large portion into two. Still no."
• "They were turning tables away as they wanted to sit at a table of four it was two people."
• "Due to quoting health and safety I was REFUSED ENTRY DUE TO BEING DISABLED AND NEEDING A MOBILITY SCOOTER IN 2019."
• "Went inside restaurant with my dad who is severely disabled and can't walk... wouldn't let my disabled dad come in with his scooter."
• "I would like to warn all disabled users about this restaurant we went in today to have our lunch, I'm disabled and can hardly walk with crutches so I use a mobility scooter and have done for years, when we went we were told straight away about one area that wasn't,t in use (fair enough) so I then asked if I could leave scooter in that area so it wouldn't be in anyone's way we were told no..."
• "Last Friday We visit the Restaurant expecting to be seated and enjoy a meal Only to be told to leave as my partner who was seated in his Disable Scoter by a very rude waitress in a loud voices as they are not allow in the Restaurant"