Crown Inn Reviews Summary

Category: Pub

Address: Church Rd, Penn, HP10 8NY, United Kingdom

Phone: +441494812640

Rating: 4.1
based on 131 reviews.

Location & Atmosphere

Pros:

  • "Great location with lovely views...Good service & atmosphere. Dogs welcome."
  • "The pub itself is spaciously laid out with a roaring open fire in one section."
  • "Lovely garden on a warm, sunny day."
  • "Nice atmosphere."
  • "Great atmosphere on a Tuesday mid day."
  • "This Pub had a lovely setting and cool period interior."
  • "Spectacular location. Go for a walk in the woods to work up an appetite for the delicious meal ahead."

Cons:

  • "The only drawback is that it is very wheelchair-unfriendly - unavoidable steps everywhere, difficult toilet."
  • "This is not an accessible for a wheelchair, steps and narrow openings prevent this."
  • "I would say this is not accessible for a wheelchair, steps and narrow openings prevent this."
  • "Whilst the building has not been adapted for wheelchair access due to its Listed status."
  • "The door was constantly open which made it drafty."

Food Quality

Pros:

  • "Roast beef was Perfect, loved the Yorkshire pudding and choice of veg all served piping hot as promised!!!"
  • "The food was delicious."
  • "Great range of delicious and good value food."
  • "The food was really amazing."
  • "The quality food against price is Brilliant."
  • "Great food and at a great price."
  • "The chefs special the last time (venison and duck suet pudding pie), was spectacular!"

Cons:

  • "Food & presentation was poor. Need a lesson how to serve Mint tea."
  • "Portions were tiny across the board, completely not worth the money."
  • "The food served to us last night was abysmal. Had to look very hard for the fish in the fish pie and the Caesar salad was just a huge serving of lettuce."
  • "Disappointing. Poor choice of beer and the Timothy Taylor was not in great condition. Food was poor pub food."
  • "Food was edible."
  • "The roast dinner was a disappointment."
  • "Food was ok, but it took 50 minutes for a standard main course."

Service

Pros:

  • "Good service & atmosphere. Dogs welcome."
  • "Thank you so much for hosting our wedding lunch yesterday, food and service was excellent."
  • "The service was excellent, except for two drinks which were forgotten but on prompting they were speedily brought."
  • "Lovely friendly pub with good pub food and pleasant staff, especially the Manager, Tracy, who has done so much since she arrived to make it a great place to visit."
  • "Found the staff very attentive even though very busy."
  • "Superb quality service."
  • "Very helpful staff."

Cons:

  • "They were clearly understaffed."
  • "Staff shortages mean service is slow...poor management from head office to limit staff numbers."
  • "There didn't seem to be very good organisation/communication between them."
  • "Amazing food, however poor slow service."
  • "Shocking service - table of 10 booked for 8pm on a Saturday - we found our own table having been ignored at first arrival....waited and waited."
  • "Unfortunately, short staffed today so not a great experience."
  • "Poor management from head office to limit staff numbers."

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