BLS Spain Visa Application Centre London Reviews Summary

Visa Application Process

Pros:

• "Only 3 minutes I had to wait. Then this young lady dealt with my paperwork so help full made me so at ease."
• "Some documents were missing during the Spain visa application, but the officer named Seby in the office helped us."
• "Yesterday I had my appointment at BLS Spain Visa Application Center. I was received by Seby who helped out throughout the process with a smile."
• "My appointment was today. I arrived an hour early and was attended to within 15 mins."
• "The staff members were highly professional. I initially interacted with the delightful Olivia, who provided excellent service."
• "When the token was called I went to the counter and a staff named Olivia was there. She helped me with all the documents and sorted everything."
• "Very smooth and professional experience. I applied for a Spanish Schengen visa. Only waited 10-15 minutes to be seen."
• "Today I found staff at the BLS Visa Centre London to be extremely helpful. In particular Seby and Martina."

Cons:

• "I'm giving them two stars because unlike some people I actually got my visa after a MONTH of waiting."
• "Bls London services are an absolute disgrace! Their customer service is beyond pathetic."
• "I having been trying to get an appointment to attend an interview at BLS London for the last 3 weeks but no slots available."
• "I live in London. I tried multiple weeks to book an appointment with the London BLS but failed."
• "I was monitoring London slots since beginning of May, there were none. On June-1 at 9am I logged in to find out that June is open, but fully booked."
• "Absolute joke. After a somewhat odd sign up process I tried booking a visa appointment online to find out there are no slots available in London."
• "I wish if I had a chance to rate I would have given 0. An absolute pathetic customer service."
• "The Schengen tourist visa application system is broken. There are many people wanting to travel and not enough slots available to fulfill."

Customer Service

Pros:

• "Few weeks ago I have visited BLS for my visa application. I really liked the customer service that they present."
• "Really didn't know what to expect having read previous reviews. But the only problems we were aware of were people not bringing the correct information with them."
• "Really admire the service offered by all the staff in BLS. Guy working at reception with tall height he was helping everyone."
• "They are quick, I know from a customer/consumer point might feel slow, but its not, they attend to hundreds of people every day."
• "I recently used the visa services provided by BLS London, and I couldn't be happier with the experience! Olivia and Seby were incredibly professional."
• "I had a truly remarkable experience at BLS, although I encountered some challenges with my application and several missing documents and details."
• "The staff were friendly, helpful, and made sure that all of my documents were correct."
• "I am grateful for the outstanding visa services provided by BLS. Their on-time service and friendly staff made the whole process effortless."

Cons:

• "Bls London services are an absolute disgrace! Their customer service is beyond pathetic, and their behavior is downright rude and despicable."
• "The staff at the office are incredibly rude, charging you hidden fees while making you feel like you're paying for a favor and not a service."
• "The worst service I have heard had. There are never appointments available."
• "Very bad experience, very rude and unprofessional manager! I’ve been there before my appointment time and get everything ready."
• "Horrible experience. Waited outside in the rain for 30mins after my appointment time."
• "It’s awful..!! There is no dignity and respect with reception service. They need to develop more communication skills with their customers."
• "Horrible , disgraceful, and abysmally service, I work as a doctor and used my annual leave to be humiliated all day."
• "The staff were very rude and impolite. They will lock you outside and make you wait 2 hours after the appointment time."

System and Appointment Availability

Pros:

• "I wanted to share my opinion about BLS but waited until after my application before I judge... the only issue I had was booking appointment."
• "The entire process at BLS for my Spain visa was simplified and made less daunting thanks to Officer Seby."
• "I had my appointment at BLS Spain Visa Application Center. I was a bit nervous. But fortunately I was received by Mr Sebi who helped me out."
• "So I want to know; Why can an agency get premium appointments when they request directly to the senior managers at BLS International London?"
• "Really kind and helpful lady at counter 3 this morning. I accidentally printed an old application form, and she was super calm and efficient in sorting out."
• "I had a premium appointment for myself and my wife at 11:45. We were there by 11:30. The place was almost empty, not sure why routine appointments were not available."
• "I had a good experience at the visa application centre. Though the visa was approved in 3 days, I received the passport after 19 days."
• "I thought to write a positive review as the staff at BLS really deserve recognition."

Cons:

• "I having been trying to get an appointment to attend an interview at BLS London for the last 3 weeks but no slots available."
• "The website ran out of regular appointments in the first few hours only premium appointments were left. It is extortion to charge more than flights for a VISA."
• "How to have a decent experience at BLS Spain: Don’t come early! You will wait until your appointment time and still wait more afterwards."
• "Terrible website and office overran by bots and shady scalpers, with the company doing nothing to stop this."
• "I can't say enough good things about the outstanding service we received from Sabi during our visa application process."
• "The most rudest stuff ever seen in my life. They treat people like S***t.. This lady here is unbearable they way she speaks to people is unacceptable."
• "Very poor service, and very rude staff, they lost the fingerprints of my girlfriend and called her three times."
• "We living in London, my wife been try 3 months last year and have not been able to book an appointment slots online."