Address: 351 High St N, London, E12 6PQ, United Kingdom
Phone: +442084721609
Rating: 4.5
based on 117 reviews.
Customer Service
Pros:
"Bon is so lovely and insanely talented, she really cares about her work and is such a kind soul."
"The most kindhearted, sweetest soul and makes you feel so welcome and has a laugh with you."
"Lovely staff always ready to help my Mrs when she has a nail problem and always offers the best service."
"Literally my favourite place to get my nails done! Atmosphere is amazing and you always feel welcome."
"I had my lashes and nails done at bon bons beauty couldn’t be more happier with the treatment and service."
"The lady who did my lashes was super nice and tailored it to how I wanted them to look."
"I absolutely love bon bons beauty. Great service, always polite, beautiful and talented young lady."
"Really friendly and professional. Staff know their customers very well and are very welcoming to new clients."
Cons:
"The staff was very nice to me and friendly but the work is terrible af."
"They were kind and helpful and smiling. However salon was dirty. I don’t offer anyone."
"The girl called Louise completely flipped...became more aggressive and physically came and grabbed me pushing and shoving me."
"This place is a joke! Wouldn’t recommend this unprofessional place!"
"I see why many people are commenting that the staff are rude. Not rude but surely unwilling and unfriendly."
"The lady that done my eyelashes wasn’t friendly, she spoke to her work colleagues all the way through."
"VERY DISAPPOINTING! Me and my mum already had really bad experience with the owner, we found really good reviews about the salon and the staff, so we decide we can trust."
"Unaccommodating and unreasonable people!! ... Top of it the manager was rude to me! I lost my money!!!!"
Quality of Treatments
Pros:
"I love my nail art as Bon’s an artist and uses quality products."
"I had my brows microbladed by Bonnie and I am truly happy with the results."
"I had my lashes and nails done at bon bons beauty couldn’t be more happier with the treatment and service."
"My eyelash extensions were to dieee for! The owner is an inspirational dynamic woman and her work is so gorgeous!"
"The acrylic nails look so nice… I’m very impressed and I will certainly be going back to Bon Bon’s Beauty salon."
"I’ve had my nails, had a facial and my eyelashes done and she never fails to amaze me."
"I’ve been coming to Bonbonsbeauty since 2011/2012 and she never fails to amaze me with such beautiful elegant nails."
"I love coming here getting my nails done the manager is so nice the staff is so friendly always doing good quality work."
Cons:
"Shape of the nails are not even, nail polish is not filled evenly some spots are missing and nail polish spills are just kept like that."
"There are somethings inside polish... Also, Sides of nails are not polished. I am not satisfied."
"At no point did she ask me if I was happy with the shape or length of my nails, which by the way I wasn't."
"I had eyelash extensions done and I was so happy with the outcomes."
"The lady who does the lashes is a joke!! She is rude & unprofessional."
"I was not satisfied with what she did with my nails, they all had different shape so I had to file them when I got home."
"Disappointing with the pedicure. Inexperienced beautician, put my feet in a boiling hot water without checking."
"I came across Bon Bons beauty on gumtree and decided to try a lash lift as it was on offer, worst mistake I ever made."
Salon Atmosphere
Pros:
"I love coming here as it looks clean and very modern. The atmosphere is lovely and friendly."
"The first time I got them done I was super nervous but Bonnie took care of me so well!!"
"I LOVE IT HERE! The service is always amazing, the conversation always flows, I never feel uncomfortable."
"I have become a loyal and regular customer at Bonbons Beauty for no other reason because Bonnie is the best at what she does."
"It's nice and relaxing to sit in a beautiful well kept salon, which is not very common in East London."
"I love this place, had my eyebrows microbladed and shaded, Bonnie took her time with me it was a long process but the result was effect of hard work."
"I’ve been coming into this salon for the past 4 years and the nails I’ve been getting done have been amazing 🤩 !!!"
"Really lovely place, and excellent customer service."
Cons:
"However salon was dirty. I don’t offer anyone."
"Although my eyelash treatment was actually quite good, I don't think I'd ever go back to this place. I was very unimpressed with the cramped salon and the workers."
"Disappointing with the pedicure. Inexperienced beautician, put my feet in a boiling hot water without checking."
"The worst salon ever I have never met such rude staff ever."
"Be careful of when booking through Groupon, they will not prioritise you."
"Also, the store is extremely run down. Do not book through them."
"The poorest customer service ever staff were more interested in watching eastenders on the TV in the background than focussing on my nails."
"When they made a mistake they refused to fix it. I would never recommend it."