Address: 28 Market Pl, London, W1W 8AW, United Kingdom
Phone: +442081271121
Rating: 4.9
based on 143 reviews.
Staff and Service
Pros:
"All the staff were absolutely lovely, they made me feel comfortable and welcomed!"
"What a lovely staff! 😍 So friendly and professional."
"Everyone was welcoming, friendly and helpful."
"Staff was lovely, space is super cute, and really happy with our nails."
"You are immediately made to feel very welcome by everyone and salon has a very cool vibe."
"The staff were incredibly professional and made me feel welcome as soon as I walked through the door."
"The entire team are helpful, kind and professional."
"Super nice salon with such a gorgeous team who go above and beyond."
"Everyone was so welcoming. The hairstylist Shady was so professional and did a great job."
"Wonderful customer service. A warm welcome. Friendly staff."
"Everyone is so lovely at the salon - Mo is an absolute genius and shout out to Elli for always being gentle with my hair & for excellent chats."
Cons:
"I’ve come for gel mani pedi. Overall was happy although my manicurist had extremely shaking hands which made me nervous and affected her nail art slightly."
"If you’re not in Made in Chelsea or Love Island then I would avoid this place as they are only interested in “celebrities” and ripping people off. Stuck up customer service."
"Edit: my favourite stylist moved onto a different salon, and when I was given a new stylist, prices shot up from £50 wash, cut & style to £80 - time to find somewhere else 😅"
Quality of Hair Services
Pros:
"My hair looks healthy and shiny again - thanks for amazing colour and hair treatments."
"Shady worked a miracle on my hair."
"Nobody can tell I have extensions, not even my closets friends until I tell them."
"Definitely the best hair salon in London. Very lovely atmosphere and even more lovely results."
"Absolutely incredible salon, my hair is such a beautiful colour & styling is just wow!"
"So delighted with my balayage and extension results: my hair looks so full and glossy!"
"Highly recommend for colour, styling, and extensions. Shady is the best colourist I have found in London for blonde."
"I had my hair done by Shady today and I absolutely love it. It is everything I expected and more."
"Shady just did my colour and I couldn’t be happier. It looks so natural, the colour blends through perfectly."
Cons:
"This wasn’t a pleasant experience at all. My extensions I was told were a certain length but having gone elsewhere - I’ve been told that I have been scammed. This hair they described to me as the best hair possible and hair that they call “their own brand” coming out soon…was in fact synthetic or over processed hair."
Ambiance and Extras
Pros:
"The place is beautifully decorated."
"Received a manicure and paint here and relaxed with a nice cocktail while our nails dried."
"For sure this is the best salon in London high energy and only good vibes, lovely team and work! You can get some fresh cocktails while you're getting your hair & nails done!"
"Absolutely beautiful place, where I had my colour and treatment done by the most skillful Shady Harb."
"The Salon is absolutely gorgeous, and the two lovely ladies at the reception were incredibly welcoming. Cocktails are delicious."
"It’s like being in a nightclub and getting pampered at the same time. I love it here x pampering and cocktails what’s not to like!!?"
"Top class service, the quality of the hair extensions are second to none. I’m so pleased with my new hair, I now wouldn’t go anywhere else for my extensions!"
Cons:
"Loved the concept! Friendly staff. I asked for french tips, they turned out ok - however, when I pointed out it was a bit patchy (could see through the white layer), it was kind of laughed off and I was told they didn't have the product they normally do it with, and it was left at that."