The Ship Inn Reviews Summary

Staff and Service

Pros:

• "Professional staff all extremely friendly and helpful incl showing you to your room."
• "The staff were really great and friendly with our puppy."
• "We were greeted by Charlie and he was very informative and helpful."
• "Staff very friendly and ambience was very good."
• "The service was excellent! Very friendly and professional."
• "The waiter and waitress that served us were very friendly and polite."
• "The staff were very friendly, professional and good with the little one."

Cons:

• "It's a shame when the food is let down by the service, but on this occasion the service ruined our experience."
• "Staff didn't return to check all was OK."
• "The staff were friendly but not necessarily attentive."
• "Staff were friendly and polite, but felt like it was massively understaffed."
• "Service wise it is even worse, the girl behind the bar will serve you with a look like if she is doing you a massive favour."
• "Staff were not very attentive and we heard a lot of swearing coming from two young male members of staff."
• "Waiting staff appeared very uncoordinated, both amongst themselves and with the kitchen staff."

Food Quality

Pros:

• "The small plates we ordered as starters were absolutely brilliant."
• "The food was exactly what we hoped for and delicious!!"
• "We had the Roast of the day 'roast beef', which came with thick tasty gravy."
• "The venison and the monkfish were particularly excellent, as was the house made ice cream."
• "Me and my partner ordered the burger and a fish and chips, I can honestly say this is the best burger I've ever eaten trust me I've eaten many."
• "Excellent food, they manage to add so much flavour it's a real joy to eat!"
• "The food was great; the Ship Burger was so full of flavour and the kids sausage roll and chips went down a treat."

Cons:

• "Such lovely staff and beautiful inside but without a doubt THE WORST food I have ever had the misfortune to have to attempt to eat in my 30 years."
• "Tiny, very over cooked and about 2mm thick pieces of meat."
• "The 'ship special burger' both of us ordered included over cooked quite dry burgers and the base of my bun was so burned I couldn't cut through it."
• "For £18 the food was whetherspoon quality."
• "Sunday roast was just OK, roast potatoes were to hard, reheated and Aunt Bessie's."
• "The wings ooooh the wings supposedly marinated in ipa and soy were dry and tasteless."
• "The Southern Fried chicken (£12.50) was served hard and not edible."

Ambiance and Decor

Pros:

• "Theme- classic port side pub feel when you enter and dine. Tastefully decorated."
• "Great location, classic old English pub."
• "Lovely interior and atmosphere."
• "Good service, amazing wine and what a cool place!!"
• "Great little country pub; beautiful modern decor, with vintage signs and comfy chairs."
• "The building is beautiful (watch out for the beams if you are tall), very clean, minimal decor so you can appreciative the structure of the building."
• "The design is brilliant."

Cons:

• "It was such an unwelcoming atmosphere that we just asked for a pint of ice to take up to our room."
• "Wow, it's amazing the difference it can make when you don't feel welcome."
• "It looks like it's changed hands and every bit of character has been taken out and everything is bland and really dark."
• "The food here was mediocre at best."
• "Needs a good clean! Pretty poor service - expensive drinks - a few years ago this place was quite nice but now it's grim."
• "Only criticism is that it can feel a bit dark sometimes because the lights take a while to warm up."
• "Bar staff were nice but it was a terrible rip off."

Value for Money

Pros:

• "Don't mind paying higher prices if food is well presented and worth the money."
• "The Rooms were great value. Very clean, modern and comfortable."
• "The wine and beer selections are excellent as they serve Balfour wines and Jake's beer and represent good value for money."
• "Superb breakfast in the morning which was included in the price."
• "Two main meals and desert with drinks less than £40, an all round wonderful experience!"
• "The food is delicious and not that expensive even though the portions are pretty big."
• "A little pricey, but the food and drinks are quality of a level which befits the price."

Cons:

• "£17 for a 'double burger' which is the same as an ordinary burger."
• "For £18 the food was whetherspoon quality."
• "Each of those dishes should not of been charged more than £13 and even then the quality was low."
• "£17 for a fish and chips."
• "Sunday roast was £17, which is pretty steep."
• "The fries that came with this were so overcooked that over half were inedible due to being so hard."
• "For £17 a dish I was really expecting either something amazing or a very large portion."

Accommodation

Pros:

• "Very comfy bed and pillows and good place on the seafront."
• "The room was large and very well equipped."
• "The room was immaculate & the bed was beyond comfortable."
• "Stayed here recently for a weekend and can honestly say it was the best stay I’ve had in a long time!"
• "The room was clean and cosy."
• "The room was very clean and with good natural light and free coffee and tea."
• "The room was spotless and modern, the bed comfy, the en-suite very clean."

Cons:

• "Very comfy bed and pillows and good place on the seafront but noisy at night with cars racing and people shouting and hotel extremely tired looking."
• "The only downside to our room was that the sink in the bathroom was very small so difficult to wash and shave."
• "Rooms definitely below par, bathroom in poor quality, bed very poor quality."
• "The room was stayed in was very hot and we couldn’t fully open the window."
• "Our room was over the kitchen so it was really hot."
• "What stops it being a 5 is the maintenance, cracked broken shower handle, missing bits on the tap, secondary glazing one plane missing."
• "Rooms have the usual and expected downsides of a historic ‘pub with rooms’ like woken at 6:30am with bins being taken out, awful shower, sloping floors, thin walls etc."