New Chimneys Reviews Summary

Service

Pros:

• "It was excellent service, child friendly and great value for money- we will definitely be using again and would highly recommend."
• "Costas always gives us a very warm welcome."
• "The Restaurants was clean and tidy and the waitress WS polite, cheerful and helpful."
• "Our server Jack was an absolute diamond and was very nice."
• "Server had only been there a couple of days but was friendly and fantastic."
• "The staff, including the manager, Dean are welcoming and so friendly!"
• "Service from Sarah was very good."

Cons:

• "Managers were having a meeting left us Waiting at the door and didn't get anyone to see to us."
• "Didn’t come back to us with the answers to the questions that we had asked."
• "There seemed to be no sort of bother from the wait staff."
• "Service very poor, order mistake and long wait for food."
• "Service was awful as had to go to bar to order food even after being sat down by a waitress."
• "Absolutely shocked with how my partner has been spoken to today by a waitress called Sharon."
• "Manager came n spoke to us like we was animals and threw us all out n kids whilst they was eating absolutely the worst place I have ever been wouldn't even bother food is very over priced!!!"

Food Quality

Pros:

• "What was served was nice."
• "The food and service was excellent and exceptional value for money, especially the two courses for £10 Monday to Friday."
• "The food was lovely too."
• "Food excellent. Portion size good."
• "Food very nice and plentiful."
• "The roast potatoes were lovely and always make a roast for me, the carrots and parsnips were equally delicious."
• "Chef cooked amazing food all round."

Cons:

• "Neither the starter or burger were served with a salad and were both quite dry and unappetising."
• "The meat look burnt and shrivelled up and we weren’t even sure what meat it was."
• "The blackberry and apple crumble with flapjack crust was also a let down."
• "Steak was overcooked and rhubarb and apple crumble was not cooked enough."
• "The roast dinners were very poor and not worth the money."
• "The beef was fatty on my girlfriends roast."
• "The pork was belly and was just like a lump of jelly on your plate very little meat and no crackling absolutely awful."

Ambience & Cleanliness

Pros:

• "This place is huge and beautiful... The attention to detail on the decor has to be seen to be appreciated..."
• "The atmosphere was relaxed and peaceful though please note I did go off-peak (around 4pm weekday)."
• "The atmosphere is very good an all round very nice place to eat."
• "Nice comfy place with music playing."
• "Great to see a pub with such a good family atmosphere."
• "Absolutely lovely atmosphere in this pub."
• "First visit to this place to celebrate the life of a friend lovely friendly atmosphere."

Cons:

• "No atmosphere won't be returning in a hurry."
• "Main issue for me was arrogant door men standing there like they owned the place."
• "Had a table 10 children next to us terrible noise."
• "Table was very sticky and ladies toilet on same floor had a very damp unpleasant smell."
• "Although the toilets do need some attention you can tell a lot by an establishment's toilets."
• "Looks lovely and inviting outside but a very nasty, offputting smell hit me when I entered."
• "We were greeted at the door by the grumpy manager who informed us that we should have booked."

Value for Money

Pros:

• "The food and service was excellent and exceptional value for money, especially the two courses for £10 Monday to Friday."
• "Good food, well priced so excellent value for money."
• "Good food, tasty and good service... turned out to be good value!"
• "The food was lovely and exactly what we expected, the chicken and pork was cooked perfectly."
• "Thoroughly recommended."
• "As a vegetarian, I had the vegetarian sausage & Mash. 5/5, haven't had a meat free sausage that has been the quality that was at chimneys."
• "Good food, well priced so excellent value for money."

Cons:

• "VERY limited menu as waiting for delivery."
• "Overall the best part of £200 quid spent and not very satisfied."
• "It’s was basically a slither and eaten in 3 bites. At £2.10 a bite the diner felt robbed."
• "The roast cost £15.95 for one meat or £16.95 for 2 meats... the food was absolutely atrocious it was dried, tough and tiny."
• "The desserts were ok. Apart from the tiramisu which for the price was deffo not worth it."
• "The tables were extremely sticky and the carvery was mediocre at best."
• "Won't go back there dreadful experience."