Saporitalia Reviews Summary

Category: Italian restaurant London

Address: 271 Portobello Rd, London, W11 1LR, United Kingdom

Phone: +442072433257

Rating: 4.3
based on 109 reviews.

Service

Pros:

  • "The staff are very friendly and the food is tasty and authentic."
  • "The staff were friendly and welcoming, and the restaurant feels cozy and authentic."
  • "Finally we were addressed by a waitress who seemed who was hospitable and made and effort to enquire about our dietary requirements."
  • "Friendly, passionate waitress, great music and ambience."
  • "Lovely service and reasonably priced."
  • "The service was prompt and the staff where friendly."
  • "All of the staff are extremely friendly and helpful, attentive to yours and the whole restaurants needs, yet personally always gives you a feeling that you are being prioritised even at the busiest times of day."

Cons:

  • "We will not return."
  • "Terrible service and unbelievably rude chef."
  • "Tasty food but some of the worst service you’ll find in London, that’s a guarantee."
  • "It also sucks paying service charge for bad service."
  • "Unfortunately, the service just wasn't good and kind of took away from the experience."
  • "bad service, the manager after our complaints was only able to say sorry but did nothing to improve the situation."
  • "This lady was so rude who served us today."

Food Quality

Pros:

  • "The food taste so fresh and flavoursome!"
  • "One of the best places to eat in and around Portobello!"
  • "The most wonderfully fresh Burrata in West London."
  • "The food was heavenly, freshly made and worth a trip back for."
  • "God exists, and the pizza and tiramisu from Saporitalia are the proof."
  • "Our food was absolutely outstanding, so full of flavour and very clearly full of high-quality ingredients, including the most beautiful, fresh seafood."
  • "The freshness of the tomatoes and the magnitude of the stringy cheese made this next level authentic Italian for me."

Cons:

  • "It was so salty I could not eat it. It was just tomato sauce caked in Parmesan...no word of a lie, one chunk of tough meat and that’s it!"
  • "The drinks were very diluted, barely tasted the lychee after a tipple, it was literally 95% tonic water, which is outrageous when they charge 10.50."
  • "Always have lunch at Saporitalia but last time the meatballs were so bad, tasting like frozen for ages."
  • "Ordered a pizza and a torte al limone from this place. The tart came infested with mold and smelled bad."
  • "The cold cuts and cheese platter was stale and tasted rancid, the produce was obviously off."
  • "The pasta dishes we had were underwhelming sadly, pasta was overcooked."
  • "The Ham was chewy, the cheese tasted average and most importantly the pizza itself was not good quality."

Ambiance

Pros:

  • "The decor within the restaurant was authentic and delivered a divine ambiance."
  • "You feel like you're in an Italian garden so come rain or shine you can host a wonderful group and feel like you're in a different country."
  • "Wicked atmosphere!"
  • "This place is always busy and has a good atmosphere."
  • "Tucked away on Notting hill market provides a quaint area for a meal and some chill from the hustle and bustle of the markets."
  • "The restaurant is beautifully decorated, simple, quaint and welcoming."
  • "Very nice and cozy place."

Cons:

  • "Cute location but it was freezing cold in the restaurant."
  • "owner was moody - shouting at customers."
  • "I felt so uncomfortable that we left to get dinner somewhere else."
  • "It doesn't have the best decor and was quite stuffy when we walked it....."
  • "Decor of the place is average, hanging plastic flowers don’t add to the great ambience."
  • "And there was plenty of space but we sat just by the door which is very irritating in the winter when people constantly leave it open."
  • "We are absolutely disgusted and disappointed. What a waste of money..."

Value

Pros:

  • "Great for lunch and a late Saturday breakfast."
  • "Prices were reasonable."
  • "Their 2 course lunch special is great value at £12."
  • "Good prices."
  • "The portion sizes are great, filling and at such a reasonable price!"
  • "First rate service."
  • "Tasty pasta and a decent house wine."

Cons:

  • "Very unpolite Manager refused to give us high chair for our baby, we couldn't keep our pram or anything which is taking too much space."
  • "Yesterday it took 35 min exactly for a takeaway pasta which was really good but too small and there was just 1 Prawn."
  • "The pizza is so good, but I think is not fair that charges you for the table services."
  • "Unpleasant visit. Rude waiter. Our kids like pizza, so we stepped in for a quick meal. We ordered two pizzas for kids and some drinks. The waiter was arguing with us that we need to order more, because we are 'occupying the table'."
  • "Average and overpriced."
  • "Food was ok but overpriced."
  • "Way too salty way too fat, literally had two bites and put away."

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