Zizzi - Sheffield Meadowhall Reviews Summary

Service

Pros:

• "Although it was busy they made sure they located a table for us and the service was fantastic."
• "All staff we came into contact with were friendly, helpful and welcoming."
• "A lovely waitress came over to take drink and food order."
• "The kitchen staff and chefs seemed to work well as a team."
• "Service was excellent and the waitress made a fuss of the kids when we told her we were there as a treat to the kids for getting good school reports."
• "Absolutely lovely staff. Really accommodating to pram, excellent allergen menu and a member of staff even brought me a glass of water while I was breastfeeding."
• "The staff showed the perfect example of fantastic customer service and customer satisfaction."

Cons:

• "Zizzi's Meadow Hall Sheffield after regularly visiting for 17 years, booking in due to restructions, but now no restruction did not book in today and were turned away."
• "Don't even bother trying. The restaurant was half empty and we waited 15 minutes without being seated."
• "The waiters then disappeared for ages so took a while to order food."
• "The lad that bought the puddings over didn't seem to care."
• "The worst service I've ever received."
• "A 40th birthday meal ruined by such poor, unprofessional and lazy service."
• "Customer service was appalling."

Food Quality

Pros:

• "Good value for money."
• "The food is delicious but the 45min wait for it wasn't."
• "Calzone piquant was very tasty, just a shame that it was cold in the middle."
• "Food is looking lovely too."
• "The food is tasty and the menu very variate."
• "Food was lovely especially the lemon cheesecake I had for dessert."
• "As always the food is delicious."

Cons:

• "But won’t be returning as too expensive for the measly portion sizes."
• "Over priced food, underwhelming service."
• "Failed to fulfil the menu descriptions."
• "When we finally got our meals the food was bland, my wife's plate was swimming in water from the vegetables that had not been sufficiently drained."
• "The food here is among the worst italian food i've ever ate."
• "Food was served with errors out ofv8 one dish cold one dish missing elements."
• "The portion sizes were unbelievably ridiculously small."

Atmosphere & Cleanliness

Pros:

• "In addition to this there's also a painted road map on one wall where all of the roads are named after songs."
• "The toilets were also pretty nice."
• "The atmosphere was nice and didn't feel too overcrowded or loud even though they were nearly full."
• "The new refurbishment looks mint."
• "Good location, seating is reasonably spaced out and service is prompt and friendly."
• "Ample Seating for Couples and Families."
• "We stayed for 2hrs relaxing and enjoying our evening. Good atmosphere suitable for couples or larger groups."

Cons:

• "The table wasn't clean, the floor was sticky."
• "The Woman who took over me & my girlfriends table half way through was much nicer ☺️"
• "Staff were miserable, food was bland and a bit overpriced also it took agessss for out food, drinks and bill to be brought to us."
• "Service can be a little slow at times and not always the cleanest place to eat for example, the previous peoples food on the floor under and around the tables."
• "Atmosphere was horrible and very flat, the team don't seem happy with each other, the manager had no presence."
• "Very loudly place, didn’t enjoy it."
• "It got quiet as we were eating in the restaurant so felt a bit watched by the wait staff so the atmosphere wasn't the best."