ASK Italian Reviews Summary

Food Quality

Pros:

• "The food here is really nice, the best chain Italian I've been to."
• "The food was really excellent."
• "Excellent food, l absolutely loved the calamari and stuffed mushrooms starters."
• "The food is amazing. I ordered vegan food and this place has got some of the tastiest vegan dishes in Sheffield."
• "Fantastic food as always."
• "The food was brilliant and the atmosphere was great."
• "The food was very enjoyable and good value."

Cons:

• "Calzone could have done with some side salad or salad leaves at least."
• "The food was very good, though the menu did have several things 'off'."
• "Ordered sea bass which was a little over done."
• "The food....there is rich creamy source pasta in menu, but what we had was really really dry!"
• "They are rude and liars, I wouldn't order there if they paid me."
• "Terrible pizza, undercooked and not what I ordered."
• "We both left our main course because it was bland white sauce and pasta."

Service

Pros:

• "Absolutely incredible service tonight from our fantastic waiter Daniel, he is honestly a credit to ASK Italian."
• "It’s cool that you can order and pay on the app!"
• "Good service too!"
• "Lovely service, the food was delicious and hot."
• "The staff were attentive and the restaurant had a good natural (chatty) atmosphere."
• "Every single member of staff were very attentive to our needs."
• "The staff make sure you have everything you need but you don't feel overlooked."

Cons:

• "Our dirty plates from out starters sat in front of us the entire time we ate our mains, once we finished eating our mains they left those plates in front of us too."
• "We called for something to eat after visiting the pantomime, the lady advised us she would check with the manager. She then let a walk in behind us go to a table of 2 clearly big enough to pull up a high chair."
• "Also a lady with glasses (manager) very abrupt with a younger waitress and some customers."
• "No positive proactive explanation from manager."
• "The service sucks!!!"
• "The waitress that served us wasn't friendly at all and unbelievable when gave me the change, she literally bang the coins on the table."
• "Disgusting customer service from the manager."

Ambiance

Pros:

• "The design of the restaurant was very nice and chilled."
• "The decoration is also lovely!"
• "Gave complimentary lemonade made in house as we entered, which was very nice."
• "The place had a great atmosphere."
• "Truly great atmosphere."
• "Great atmosphere, cosy place for gathering with big large family and beautiful decoration in the restaurant."
• "Lovely calm atmosphere and didn't feel rushed at all."