Mama’s & Leonies Reviews Summary

Food Quality

Pros:

• "The food was exceptional."
• "I had the spaghetti bolognese which was both delicious and incredibly fine in texture."
• "The Piccante ribs are totally out of this world."
• "The food we ordered was lovely hot and delicious."
• "The food is absolutely delicious, one of the best Italian restaurants I have ever been to."
• "The lasagna was cooked to perfection, with layers of rich, flavorful sauce, melted cheese, and tender pasta."
• "The food was stunning from our starting garlic bread to the pizza and ribs."

Cons:

• "Everything is ready in 5 minutes, but so dry, uninspiring, and insipid."
• "The carbonara should be banned to be called carbonara because it isn't!"
• "I ordered a pizza that honestly looked like a frozen supermarket one."
• "Tinned ravioli smothered in Bolognese and cheese yuk."
• "The food was tasteless and slight burnt."
• "Unfortunately the lasagne was average at best, it lacked flavour."
• "The food is terrible."

Service

Pros:

• "Super efficient and friendly staff."
• "All the staff were still very accommodating over the phone and on arrival."
• "Service was quick and professional."
• "The two ladies that looked after us were really attentive and welcoming."
• "The server was kind and bubbly and very attentive."
• "The staff were also amazing on the night and we felt so looked after."
• "The staff went above and beyond to make us feel welcome and attended to."

Cons:

• "Feeling rather thirsty wanting another orange juice I was trying to get the attention of any waitress with no success."
• "Due to poor customer service and the feeling of been judged I will never re-visit again."
• "When we had finished eating we got up and left without so much as a thank you from any member of staff no eye contact nothing."
• "Service wasn't great, had to keep asking for drinks."
• "Staff just glanced at the floor or tables towards the opposite side of the room and back to the kitchen which I found rude."
• "The lady on door not accommodating whatsoever, found her quite rude, bad customer service would not recommend."
• "Felt ignored by staff. Once we finished our mains, they did not return to our table to offer deserts and coffee."

Atmosphere

Pros:

• "Very homey place."
• "It has a great atmosphere and we loved the decor."
• "One of my favourite places ever."
• "Excellent food and atmosphere staff very accommodating love the retro music played in background."
• "The inside, which is like a retro Italian restaurant."
• "The atmosphere is cosy, friendly and warm."
• "Atmosphere was really nice and relaxed, can't wait to revisit."

Cons:

• "My only quibble (but not enough to reduce from 5*s) is that it got very hot in the restaurant."
• "The music (just a touch too loud and out of place."
• "The toilets (which were just a bit dated)."
• "A tiny little joint, which means the tables are a little close together."
• "Atmosphere flat as a pancake it was baaad and Not in the modern way."
• "Absolutely cramped and uncomfortable."
• "Chairs and table cloths look like they've not been changed in donkeys years. Very dated."