Address: Unit R30, Portsmouth, PO1 3TR, United Kingdom
Phone: +442392828540
Rating: 4.4
based on 151 reviews.
Atmosphere and Decor
Pros:
"Lovely atmosphere, very busy for a Monday lunch time so can tell it’s popular."
"The restaurant was bright and clean, nice decor and friendly staff."
"Hub box has a rustic environment and atmosphere which gives a cosy and pleasant dining experience."
"The decor is just lovely, love the nautical feel, the lighting and the seating throughout."
"Nice looking restaurant on the outside with friendly service."
"Hidden inside gunwharf next to the base of a spinaker tower, with a great view of the harbour entrance."
"A nice fun American style eatery/bar with loads of fun looking burgers and chips."
"This restaurant sits just in front of the Spinnaker tower, cool vibe inside the place."
Cons:
"It again reminded me a bit of America because of the fun drinks and different burgers and food."
"Awful, no heating on a freezing day."
"The floor in the dining area adjacent to open kitchen was sticky and a trip hazard."
"The only moan I have is the music was a tiny bit too loud, but don’t put me off."
"What kind of restaurant has no Coke on a Friday night?"
"The final 2 people arrived after another 10 minutes just as the 2nd lot of drinks were arriving."
"The eye-watering moment of the meal was the griddle cleaning with what smelt like pure vinegar."
"We had a couple of chefs off this day warned us it was taking longer than normal for food to come out."
Service and Staff
Pros:
"Staff were attentive but not overly so."
"The service was fantastic. The young blond lady and young guy with glasses really went out their way."
"The staff are incredibly friendly and attentive."
"Service was friendly, polite and genuine - special mention to Kamila our waitress."
"Service was fast and efficient. Perfect place to be after going shopping or before going to the cinema."
"The servers are attentive and polite. I could not recommend this place highly enough!"
"The staff were very kind and friendly also helpful with our baby."
"The staff were fantastic helpful and friendly they had a couple of chefs off this day warned us it was taking longer than normal for food to come out."
Cons:
"Service was quite slow."
"No one came to check if our meal was okay and the waiters were standing around by the tills chatting."
"We were asked if we had a booking, which we didn't but the girl said she could fit us in (it was almost empty)."
"Service was very unattentive, almost had to beg for another round of drinks."
"We waited 50 minutes for our simple order of two burgers and two sides."
"The waitress who seated us was very short and rude to us."
"We had a couple of chefs off this day warned us it was taking longer than normal for food to come out."
"45 minute wait for food, at 12pm on a Sunday with 4 or 5 tables occupied."
Food Quality and Taste
Pros:
"Food was tasty, however very small for the price."
"The food was delicious. We ordered way too much but it was delicious."
"The food is great so far my favourite has been the Korean chicken burger and the pulled pork dirty fries."
"Food was excellent - especially the Mother Clucker Dirty Fries."
"The meal itself was very tasty.service was fast and efficient."
"The food was fantastic. Really tasty and enjoyable."
"Very tasty burgers and good service. Not too greasy and perfectly cooked for a burger."
"Food was delicious, we were greeted with a warm welcome, and service was fast and friendly throughout our meal."
Cons:
"The fries were very nice, the burger was okay but definitely not as tasty as I expected for the price."
"The burger came out undercooked and tepid."
"The macaroni was literally some pasta with a lid of melted cheese on top."
"The burger I had chosen was the BBQ CHICK which was tasty and well cooked."
"The food here was amazing, I could not recommend it enough."
"The food was lovely and the restaurant was very nice and clean however the waitress who seated us was very short and rude to us."
"Whilst the burger wasn't bad, the Mother Clucker loaded fries were quite awful."
"The portion sizes will leave you feeling full up."
Price and Value
Pros:
"Food was tasty, however very small for the price and was confusing."
"We ordered the Dirty Disco Chicken Burger and the Notorious R.I.B, we expected the ribs to be a rack rather than a tiny sandwich and for the price it was small."
"The meal itself was very tasty.service was fast and efficient. Perfect place to be after going shopping or before going to the cinema."
"Been 3 times in the last 2 weeks! Tried different burgers and dirty fries and cannot choose a definite favourite out of them!"
"The only reason I'm not giving a full 5 stars is because the cheeseburger I had was smothered in mustard, to the extent the bun was soggy!"
"The food was lovely and the restaurant was very nice and clean however the waitress who seated us was very short and rude to us."
"Food was great all staff were fantastic helpful and friendly they had a couple of chefs off this day warned us it was taking longer then normal for food to come out."
"The drinks were great especially the milkshake, you get your money’s worth for the size."
Cons:
"I think this is very expensive for the quality of food."
"If I knew the patty was going to be very thin and dry, I would have gone to the Burger King downstairs for better value."
"Also, whilst the food was amazing, £24 for a burger, fries and a pint is a little expensive imo."
"The burger I wanted was just under a tenner but to vegan it up I'm looking at 13 pound just for the burger before I add a side and drink."
"The chips were so overcooked they were like twiglets and also tepid."
"I think £20 for a burger and fries is ridiculous."
"The price is actually very reasonable for what you get. Fantastic drinks too at a good price."
"Overpriced burger, good but nothing incredible, especially for the high price tag."