Five Guys Cheshire Oaks Reviews Summary

Quality of Food

Pros:

• "Best burger place ever hands down prefect burgers."
• "The food is always really tasty."
• "The burgers are juicy and tasty."
• "Burgers are fantastic."
• "Tasty but too expensive."
• "This is a typical five guys. The food is always really tasty."
• "My personal favourite fast food outlet. Not many choices on the menu, but the items that are there are the best quality fast food you can get."
• "Impressive burgers, don't even think to compare these to 'fast food' burgers."

Cons:

• "Huge disappointment, I'm not 1 to complain but there was a nasty long hair in my cheeseburger."
• "Burgers are okay, average to good but not great."
• "The burgers look pretty terrible all squashed and mushed up."
• "Unfortunately found the food to be disappointing and over-priced."
• "The burger was good, better quality than say a McDonald's burger."
• "The buns are cheap and nasty and the beef patties are a little dry."
• "Ordered two burger with a portion of chips. The burger was a soggy ball of fat."
• "The bun isn't really robust enough and even with few toppings and light sauce I find it disintegrating half way through eating the burger."

Customer Service

Pros:

• "Staff were amazing they made us feel very welcoming."
• "The staff are very friendly and pay attention to requests."
• "Service was amazing. The best fries I've ever had!"
• "Amazing fast food - staff were really lovely and friendly."
• "Never not had bad service they always serve you with a smile on their face."
• "5 star for Five guys! Quality burger and fries. Staff were helpful."
• "It's five guys. It's one of the best burgers you can have."
• "The service is good and they bring the food out fast."

Cons:

• "Disappointed as there isn't a veggie burger just mushrooms and veg sandwich."
• "It was not very busy but there was over a 15 minute wait for food."
• "Pretty disappointing. Never tried.5 guys before. Put order in, no issues. But was 40 mins before I got it."
• "Please don’t order from here as I had to argue with them to prove that they had missed are order."
• "My phone was about to run out of charge and I asked if I could borrow a socket to plug my phone in to charge as it was about to run out. The manager was very rude."
• "Took two bites out of burger, opened it to put the lettuce back in that fell out. There was a LIVE centipede inside of my burger."
• "The waitress started ignoring my girlfriend just after she asked about a salad and a coffee."
• "The food was okay, but I ordered a BLT (bacon, lettuce and tomato) sandwich. But they ran out of tomato."

Price and Value

Pros:

• "The soda refill is great, with lots of choice of soda 👌."
• "You do get a lot. The burgers are large."
• "It's one of the best burgers you can have."
• "Although its £10 for a 'fastfood' burger it is certainly up there for the best food."
• "The ‘free’ toppings list is endless and obviously not free because already built into the price."
• "The portions here are massive. A burger costs over £8 and is larger than a big mac!"
• "The food is absolutely delicious and the milkshakes are a taste sensation!"
• "I think prices are good for what you get, the milkshake was one of the nicest I've had!"

Cons:

• "It is expensive. If you're going to order chips, just order small chips."
• "It was expensive, in fact very expensive, but the burger and it's choice of toppings was tasty."
• "Sadly there are no hot drinks, but a chocolate milkshake made up for that."
• "Tasty but too expensive. The ‘free’ toppings list is endless and obviously not free."
• "This place has always been expensive but the food made up for it."
• "Very expensive for fast food. My order was over £36 for one small burger."
• "I was expecting better. The fries, which had been cooked very nicely, had then been so oversalted they were hard to stomach."
• "The prices of the food here are reasonable, with good portion sizes in comparison to the prices."