Address: 49-51 Edge St, Manchester, M4 1HW, United Kingdom
Phone: +441612449424
Rating: 4.4
based on 254 reviews.
Food Quality
Pros:
"Tasty food, a good amount of choice and really well priced."
"Food was great, and I mean great! Highly recommend the Phoenix burger and pizza fries."
"Absolutely amazing food, my husband had the John candy burger & I had the river Phoenix burger they were both amazing."
"The burgers here were incredibly good value for, especially for the quality as they were absolutely amazing, full of flavour."
"Delicious cheeseburger, to be fair one of the tastiest I have ever tried."
"Food is amazing with combinations of burgers you would never think of that just work perfectly and taste delicious."
"The food was brilliant and staff were friendly."
Cons:
"Both were extremely greasy, meaning they were soggy as a result. As well as this they were undercooked."
"The wings which were quite dry on saved slightly by the drenching of BBQ sauce and the steak on my burger was a bit chewy."
"The food wasn't good, my friend had gluten free bread which was still frozen, fries were old."
"Super greasy and completely unbalanced food small patties dipped in fat."
"Burgers were OK but there was way too much sauce. Similarly, fries were nicely cooked but overly seasoned."
"The burger we received was definitely overdone. Both pattys lacked any juice."
"Although the food was tasty, it did fall short in two areas which were the side of wings that I got and the steak that was part of my burger."
Service
Pros:
"This atmosphere was so relaxed and natural and all thanks to the super staff!"
"The staff here are just wonderful!"
"The staff are also always super sweet and helpful."
"Been here a few times and always had top quality service."
"Staff were all very friendly as well."
"The service from all the staff was amazing. Very tentative and cleared once we had finished our food."
"The staff were superb, very polite & helpful."
Cons:
"The service here is very bad, go to the one in Deansgate."
"It's a bit frustrating that you can't make a booking."
"Drink was flat, returned it to recieve another flat drink."
"So slow, drinks just sat on the bar waiting for ages with the staff behind the bar just having a drink themselves."
"Terrible service. My burger was cold."
"The staff were not attentive. The burger took 25 mins to arrive."
"Realllllly poor customer service, the worst I have ever experienced!!"
Atmosphere & Decor
Pros:
"The decor is pretty cool."
"Cool decor and the burgers are insane but calorific."
"You'll find American retro themed decor and friendly Hip staff and you actually get table service as opposed to ordering from an app."
"Very cool place."
"Nice decor with friendly staff."
"The restaurant was very warm and friendly inside!"
"The setting is beautiful, the music is amazing, the people working there are awesome."
Cons:
"The stairs going up to it looked as if the toilets had exploded down the walls."
"Oftentimes inattentive (but at least very pleasant) staff, overly noisy environment."
"The restaurants music was a little loud and I struggled to talk to my partner."
"The restaurant itself was very cold as well."
"The atmosphere is nicer too, smaller and more personal, less dingy and covered in graffiti."
"I find the atmosphere a bit lacking."
"Music was a little too loud for conversation."
Value for Money
Pros:
"It's a pretty good deal for £6."
"My girlfriend and I visited on the 11th June 2023 and we were extremely impressed. We both ordered the juicy double alongside a shared portion of phoenix fries, and both were immense."
"On Fridays they have a lunch deal which is worth it (£10 for a burger and a corona or spirit and mixer)."
"Food is reasonably priced."
"Food was fast and great value for money."
"The prices are good, I would highly highly recommend!"