The Shepherd's Rest Inn Reviews Summary

Food Quality

Pros:

• "Hands down the best pub grub we’ve ever had."
• "Tacos are the best he’s ever eaten."
• "The chip shop pie is nothing short of inspired. Meaty, moist, delicious."
• "Amazing find. Food was amazing, staff very friendly, views fab."
• "Renovated since my last visit with a new looking menu. Old favourites remain."
• "Absolutely delicious meal at the Shepherds Rest Inn, Todmorden yesterday with my mum, sister, and aunties #ladieslunch."
• "Had the mighty burger board. Food was outstanding. Burgers very lean."
• "Food absolutely fantastic .. it was our 1st time here and chose the pie .. came with homemade chunky chips."

Cons:

• "We felt it was lacking a little bit and could have been better."
• "Unfortunately this specific dish was just not for my liking, the meat on the plate was all really undercooked."
• "Now the service….an awful lot of staff on for a Sunday but they didn’t know what the hell was going on."
• "New menu didn’t impress. The hummus had no taste at all."
• "Service dreadful, had to ask for ketchup, 3 times."
• "Unfortunately there were many issues with the menu, and availability of certain meals."
• "Ordered the steak & ale pie, unfortunately it looked half cremated when it arrived."
• "When did you have pickled onions in a fish pie? The food took ages to come."

Service

Pros:

• "The pub was very welcoming. We got our drinks straight away."
• "Very good food and service. Definitely be back!!"
• "Ordered our drinks and was showed to our table. The dining area was beautiful and very homely."
• "Staff great, friendly, attentive and genuine."
• "The service was fantastic, and the staff really catered for our varying dietary requirements."
• "The staff and manager were the best I've come across in some time."
• "Lively place, table service good and always staff about whom were friendly and helpful."
• "Fantastic. Lovely atmosphere. The staff were brilliant."

Cons:

• "The only issue for us it was over an hour to get our meals?"
• "The service was a little slow, went to the bar to pay the bill and it took about 5 mins to acknowledge I was there."
• "It was over one hour and thirty minutes until our main courses arrived."
• "Service was very slow had to ask at the bar before anyone was sent over to us 30 mins after we arrived."
• "Really great pub with good atmosphere and dog/child friendly. Only complaint would be that there’s sometimes no one at the bar to serve drinks for 5 minutes at a time."
• "Would have liked to have sat in the Gallery with its wonderful views and restaurant vibe. Even though we booked we were sat in the bar next to the front door so everyone walked past us!"
• "There was a fell running event on. They were using the pub so didn't get a table. They turned away 9 paying customers."
• "Shocking customer service, waitresses are miserable and impolite!"