Hogget Hook Basingstoke Reviews Summary

Menu Variety

Pros:

• "Menu had plenty of options as did the drinks menu offering a good selection of draught beers and an equally impressive spirits menu."
• "Varied creative menu, interesting fusions which really worked."
• "They have a special every week, and whether you're getting the special or a standard menu item, you cannot go wrong."
• "The menu has changed, and there are plenty of options to choose from."
• "Really nice place with a most unusual barbecue oriented menu, providing lots of veg options."
• "Great ingredients make the dishes quality pub grub."
• "Absolutely amazing burgers and fries, miles better than the traditional pub grub."

Cons:

• "Only main meal is different types of burger, so menu is limited but food is great."
• "New management have gone in and stripped the menu down to a very basic and frankly unappealing menu in comparison to before Xmas."
• "Not much variety on the menu, but what they do they do well to very well."
• "Nothing out of the ordinary, just the usual burger etc."
• "As they are specialised in burgers, I would’ve thought they’ll have more variety, and the patties were dreadful very bland."
• "The menu has changed from what it was previously."
• "Not sure what’s happened? Reduced menu, ridiculous prices and rude staff."

Service Quality

Pros:

• "The staff were very welcoming and friendly."
• "Thank you to the team for the warm and friendly welcome as well as the superb service."
• "The staff who served us were polite, attentive and very accommodating during our visit."
• "Staff were friendly and attentive."
• "Staff were great, very friendly and couldn't do enough for us."
• "Service was excellent and we will be going back again in the very near future."
• "The staff were super friendly and helpful."

Cons:

• "I was greeted with we don’t take children under 7 on Friday and Saturday evenings."
• "Went in for a pint, met with rudeness, not even a hi how's your day !!"
• "Service wise it was ok. It was difficult to get hold of staff at times because they were busy."
• "Staff look disinterested and dont care."
• "The was very understaffed and hence always involved a 10 minute wait."
• "Odd service - they won't take your food order until you've ordered drinks (no, can't be at the same time)."
• "We have never returned and now tell anyone who asks for recommendations on places to eat in the area to steer well clear."

Food Quality

Pros:

• "The food was great."
• "My meal was impressive and the lamb was amazing."
• "All the food was fresh and clearly made here."
• "Burgers were modern American style with toppings, cooked to perfection."
• "The food was excellent especially for the price."
• "The food was absolutely superb."
• "The food was simply delicious!"