Côte Liverpool Reviews Summary

Service

Pros:

• "Donna went the extra mile and resolved it promptly and to our satisfaction, exemplary customer service."
• "Our waiter, Akeel, was thorough, attentive, warm and friendly- excellent service throughout."
• "Staff were extremely friendly and helpful."
• "The staff where so friendly and made us feel really welcome."
• "Great service, food and wine list."
• "Meet and greet excellent, complimentary glass of sparkling wine and an anniversary celebration card from all the staff."
• "The service was attentive, and the food was great."

Cons:

• "Unfortunately Cote have decided to change their specials menu and not for the better."
• "The food as always was excellent but the service was very slow."
• "The service is terrible we have been waiting for one hour to get the menu and another one hour take our order!"
• "Seemed as if the staff went out of their way to avoid any eye contact."
• "The food was very poor, service slow."
• "Terrible service on a Sunday from the blonde lady. Arrogant, unfriendly attitude and extremely patronising towards our group."
• "Service was poor and food was much below normal standard and poorly presented."

Food Quality

Pros:

• "The food was delicious and the ambiance was excellent."
• "The meal was delicious, I would recommend this restaurant."
• "French onion soup is served at the right temperature, melting cheese and crispy croutons."
• "The food is excellent for coeliac people and they have a dedicated gluten free menu which was delicious."
• "Amazing breakfast well worth it lovely quality service and ambience chilled out music."
• "Food was awesome, great ambiance and the service was outstanding."
• "The duck meat itself was amazing, very tender and very aromatic."

Cons:

• "Today I ordered the terrine, it was actually tinned luncheon meat, absolutely dreadful."
• "Food was late. And wasn't right (cold/ eggs overcooked) when it arrived 40 mins."
• "The food that did arrive was poor."
• "However, the portion is too tiny for a person."
• "I had fish which was limp and tasteless with very shrivelled up over cooked beans and undercooked potato slices of some description."
• "But this dish fell short of my past experience."
• "The food is not the same either, some items were clearly microwaved."

Ambiance

Pros:

• "Pleasant atmosphere & will definitely go back."
• "Really enjoy this restaurant, staff are very friendly and efficient, has a lovely atmosphere."
• "Lovely cosy decor. Will definitely be visiting again."
• "Lovely welcoming restaurant with great ambience made even more special by the service and expertise from manageress Donna."
• "Big shout out for the excellent music also!"
• "The place is good looking and vibey especially in winter."
• "Atmosphere was lovely and calm too."

Cons:

• "Not the most vibrant place."
• "Awful experience, had to wait over an hour for food for 'french toast' and 4 burgers!"
• "Really poor service. 2 meals were completely forgotten about and arrived 30 minutes after everyone else's."
• "Needs to have more ambience, but this is a problem with all restaurants, they are all struggling to make it pay."
• "There was little 'french' atmosphere."
• "The location of the table was right in the corner where my partner was sitting at 90 degrees to myself, a bird table was bigger."
• "The place was empty on a Friday evening yet people without a booking were being turned away."

Value

Pros:

• "Great price! great food! great staff!"
• "Good value for money."
• "Had the 3 course set menu which was good value."
• "Very affordable would highly recommend."
• "Always delicious food, fantastic value and attentive yet unfussy service."
• "Lovely food and great value for money!"
• "The prices are fantastic for the quality of everything."

Cons:

• "We don't mind paying for quality food, but it is no longer worth the higher prices."
• "Beware of the 10% service charge which was not given in my other dining at Cote."
• "Was disappointed to have 12.5% added to bill for gratuity without even being told/asked."
• "Didn't have any house wine, so cheapest white wine was £30+ per bottle, this made the lunch menu £14.95 (plus 10% service charge) not such an attractive offer."
• "Can't explain why there's a hidden service charge."
• "It offers almost zero value for the money but offers a disappointing dining experience."
• "The bad part is that there is a 10% service charge and I don't feel well served."